RN Case Manager

RN Case Manager

Tufts Medical Center is a world-renowned academic medical center that has been caring for patients across New England for more than 200 years. As the principal teaching hospital of Tufts University School of Medicine and a nationally respected research institution, we are known for delivering groundbreaking, patient-centered care across more than 100 specialties and services, from primary care to our Level I Trauma Center to the region’s leading heart transplant program. 

Nurses are at the heart of that mission. 

As a Magnet designated organization, Tufts Medical Center offers nurses the opportunity to practice at the highest level grounded in teamwork, clinical inquiry, and a culture of continuous improvement. We are committed to advancing nursing through evidence-based care, shared decision-making, and strong interdisciplinary collaboration. 

Nurses at Tufts MC are deeply integrated into all aspects of clinical care and operations. Whether providing high-acuity specialty care or leading quality and safety initiatives, our nurses are respected as full partners in care delivery and innovation. Their insight drives progress. Their expertise shapes outcomes. 

Nurses are supported through strong peer networks, diverse clinical experiences, and opportunities for professional development. Professional growth is expected, encouraged, and championed. 

Hours: 40 hours per week, Day Shift

Job Overview 

This position is responsible and accountable for the management of care for an assigned patient population by unit, across the continuum of care.  The Case Manager works to achieve daily clinical, quality and cost outcomes by providing well-coordinated experiences for patients/families through the synchronization of care activities of multiple disciplines and negotiating with third party payors. This is accomplished by negotiating, procuring and coordinating services and resources needed by patient/family; ensuring and facilitating the achievement of quality and clinical customer service; cost and clinical outcomes; intervening at key points for individual patients; addressing and resolving patterns or issues that have a negative quality-cost impact; and creating opportunities and systems to enhance outcomes. 

Job Description 

Minimum Qualifications: 

1. Associate’s Degree in Nursing. 

2. Basic Life Support (BLS) Certification. 

3. Registered Nurse (RN) License. 

4. Three (3) years of Case Management experience. 

5. Certifications (i.e. ACLS, PALS) relevant to the department and type of care being provided may be required.

Preferred Qualifications: 

1. Bachelor’s Degree in Nursing. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Completes assessments on all new admissions to determine the need for all appropriate Case Management services. 

2.  Conducts daily multidisciplinary rounds on assigned units, reviews patient’s plan of care and coordinates including: Assessment of patient/family needs; Completion and report of diagnostic tools in a timely manner; Completion of treatment appropriate for the acute episode of illness; Modification of plan to meet continuing care needs of the patient; and Monitors ongoing process of gathering adequate information from all relevant sources to insure operation of plan. 

3. Discusses estimated length of stay, treatment and discharge plan with the attending physician and healthcare team by