Commercial KYC Associate -Los Angeles / Brea (Hybrid)

JOB SUMMARY

Within Middle Office, the KYC Associate is responsible for performing processes related to Know Your Customer/Customer Identification Program (KYC/CIP), special projects, and assisting the Commercial KYC Manager with day-to-day operational processes and reporting.

 

Reporting to the Commercial KYC Manager, the Middle Office KYC Associate will perform routine operational day-to-day actions and specialized tasks as necessary. The Associate is responsible for performing processes related to KYC/CIP and guiding junior team members.  

PRINCIPAL DUTIES & RESPONSIBILITIES

• Performs new customer onboarding, updates, periodic reviews and static data maintenance;
• Ensures adherence to the SMBC MANUBANK KYC program; 
• Ensures that CIP/CDD/EDD information is collected prior to account opening;
• Collects documentation and reviews for adequacy and accuracy within prescribed time frame;
• Coordinates with client and relationship manager to obtain CIP/KYC information;  
• Conducts background checks (i.e., OFAC, politically exposed persons (PEP) screening, sanctions, adverse information checks using a variety of databases and 3rd party vendors;  
• Keeps up-to-date with required training, policies and procedures;  
• Maintains evidence of KYC documentation and results in appropriate credit file and/or electronic management system;  
• Liaises with Financial Crimes Compliance (FCC) to obtain customer ranking and responds to requests for information (RFI);
• Escalates issues to KYC Manager/Middle Office Head as necessary;
• Troubleshoots routine and complex issues to obtain resolution;
• Updates personal/team logs as appropriate to measure workload and accomplishments;
• Trains and supports junior team members;
• Makes suggestions for process improvement;  
• Attend ACAMS training sessions as assigned;  
• Perform quality control on other team member’s packages; 
• Be willing to cross-train and be cross-trained in other departments within Middle Office;
• Other duties as assigned by management.

POSITION SPECIFICATIONS

Education:  Bachelors degree or equivalent
Skills/ Qualifications:  

• Ability to learn and adapt to new information and systems
• Problem-solving, organizational and time management skills
• Attention to detail, good judgment, sense of urgency 
• Ability to understand corporate structure and understand legal documentation
• Ability to execute in high-pressure environment within tight time-frames.  
• Ability to absorb training and immediately apply 
• Strong interpersonal skills
• Strong written and verbal communication skills
• Discretion, ability to handle sensitive information in an appropriate manner
• Team player