Assistant Property Manager (Part Time) - 9th & Thomas

Description

As a Part Time Assistant Property Manager at 9th & Thomas, you will be responsible for assisting the Property Manager with the professional day-to-day management of the property. The Assistant Manager is a highly organized, self-starter, creative, high-energy person with exceptional customer service, leasing management and business management skills. 

Learn more about this exciting property here: 

www.9thandthomas.com 

Benefits/The Good Stuff

• Salary: $35,000 - $37,500
• Schedule: Tuesday and Wednesday from 9am-5pm
• Hours per week: 16
• Employer Matched 401(K)
• $75 Monthly Cell Phone Stipend
• Free Parking
• Community involvement
• Happy hours and team events
• Professional development

A Day in the Life

Marketing and Leasing

• Perform leasing duties as needed.
• Audit and review resident files, and standard market rate applications.
• Assist in preparing and adhering to the marketing and leasing plan.
• Have an up-to-date and comprehensive understanding of market trends, comparable properties and the target demographic.
• Collaborate with property manager to assess changes in the rental market through analysis of traffic and historical records.
• Anticipate upcoming occupancy changes and maintain a leasing plan in order to prevent vacancy loss.
• Have a clear understanding of brand execution through all interactions and experiences to ensure brand integrity.
• Maintain Fair Housing guidelines while being culturally aware and be able to work with diverse groups of people and interests.
• Tenant Retention
• Provide superior customer service at all times and continually review and improve customer service strategies.
• Respond to incoming resident issues and manage responses on the resident portal.
• Arrange and facilitate resident events, happy hours, programs, etc.
• Organize, manage, and implement rental agreement renewal program.
• Maintain regular, effective communication with residents.

Financial Reporting & Control

• Assist with completing and distributing legal notifications to residents, receivables, payables, and delinquency.
• Review and adhere to the budget.

Reporting

• Complete all necessary reporting including, but not limited to, leasing traffic reports, market surveys, and social media analytics in a timely manner.
• Review and send weekly leasing reports to Property Manager.

Maintaining the Physical Asset

• Assist Property Manager to prioritize, schedule and monitor daily activities, service requests, inspections, make-ready priorities and construction/improvement projects.
• Perform daily property walk through to identify maintenance issues and prepare for preventative maintenance.
• Respond quickly and appropriately to emergencies, including being on the non-primary after-hours emergency contact list.

Administration

• Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner.
• Maintain and run renter’s insurance tracking program, parking and storage log, bike room audits, file audits, etc.
• Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement.
• Maintain a clean, organized work area.
• Must communicate professionally, concisely, and accurately in person and in writing.

Requirements

• Minimum 2 years experience in property management or related field.
• 2 years customer service experience required.
• 4 year college degree preferred.
• ARM designation desired.
• Strong interpersonal communication skills and emotional intelligence.
• Computer literate; proficient with productivity software including MS Office, Office 365 and Google Docs.
• Experience with YARDI Voyager 6.0 desired; ability to learn quickly required.
• Ability to manage time efficiently and prioritize workload to meet deadlines.
• Must be detail oriented with strong organizational skills.
• Show accountability for all work and actions.