Product Manager for Data Analytics & Software Products - NYC

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health’s Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approach to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our data teams build next generation data and machine learning platforms and products in the cloud that help power CVS Health to make healthier happen for 100+ million customers.

The A&BC organization is looking to grow its Strategy & Product team. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in consumer healthcare in the U.S.

As a Product Manager within A&BC you will be responsible for leading the development and launch of analytic powered applications for internal and external users. This role requires a strong understanding of product management, data analytics and business strategy. The ideal candidate will be able to work effectively with cross-functional teams to bring data-driven products to market. Additionally, as a Product Manager you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its digital transformation.

Responsibilities:

• Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to Data Science, Engineering and Stakeholder teams
• Support Engineering and Data Science teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and the business
• Facilitate problem solving and prioritization across teams, factoring in trade-offs between speed, scalability and quality
• Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses
• Collaborate with designers to create UX flows, wireframes and product designs
• Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization
• Demonstrate and support dissemination of best practices for product management, product development, release management and user support
• Champion Agile methodologies and lean practices in product development
• Support the establishment and maintenance of release-management, product planning and launch frameworks
• Develop and execute strategies for proactive user support and issue resolution

You will be working in a hybrid role (3 days a week onsite, every other week) in our CVS Health office in NYC.

Required Qualifications

• 2+ years' experience working cross-functionally with Engineering teams
• 1+ years' Product Management or Product Management-adjacent experience (Partnering with Engiineers)
• Demonstrated ability to communicate technical concepts and implications to Data Science and Engineering teams
• Familiar with user experience design and testing methodologies
• Experience in Stakeholder management
• Strong verbal and written communication skills
• Proficiency in Agile methodologies and software

Preferred Qualifications

• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Understanding of Data Science concepts
• Passionate about making Healthcare more efficient and want to be part of a transformational change to make it more consumer friendly

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field

Pay Range

The typical pay range for this role is:

$69,300.00 - $149,600.00

This pay range represents the base hourly rate or base annual full-time salary for all p