Resident Assistant - The Arbors

Join us at Virginia Health Services, where your passion for compassionate care can transform lives. We commit to prioritizing quality of life and want to help you live your best life too!

Recognizing you have many options; Virginia Health Services is committed to investing in its team members and offers the following benefits:

• Competitive pay and a comprehensive benefits package to ensure our team members are valued and rewarded for their hard work.
• Holiday pay is available for 11 worked holidays, paid at DOUBLE time.
• Paid time off and sick time available as you accrue it (no waiting period).
• Early wage access to some of your paycheck before payday with Netspend Earned Wage Access.
• Group health insurance that includes medical, dental, vision and an employee assistance program.
• 401(k) retirement savings plan with employer match.
• Referral program with the ability to earn as much as $1,500 for each new hire you refer.
• Training and development opportunities offered in-house at our state-of-the-art Employment, Enrichment and Education (EEE) Center.

We are dedicated to fostering a supportive environment that values innovation and collaboration, ensuring every team member plays a vital role in enhancing the quality of life for those we serve. Together, let’s make a difference!

Locally owned and headquartered in Newport News, Virginia since 1963, Virginia Health Services believes that compassionate care is the foundation of a healthier future. Our commitment extends beyond traditional healthcare; we strive to create lasting relationships that empower individuals and families on their journey to wellness with dignity and respect.

Essential Duties and Responsibilities:

Provide general resident and facility assistance to include:

• Assist with general facility care and cleanliness
• Assist with room service, packages and other deliveries
• Perform laundry and housekeeping service for facility and resident needs
• Assist with storage requests, move-ins and other items for residents
• Assist with functions, catered events and activities set-up
• Valet parking and walk-in/walk-out service
• Daily checks on resident safety and welfare
• Other individual and group resident assistance as required

• Respond to calls for emergency and alarms as necessary
• Monitor pager and computer for resident emergencies, fire alarms and door alarms
• Take appropriate steps to ensure health, safety and welfare of residents

Provide services as needed for residents to include: 

• Drive van and bus to provide individual and group transportation for residents and to provide personal shopping service
• Maintain cleanliness of vehicles

Qualifications and Requirements:

• No prior experience or training necessary, but preferred. On-the-job training provided.
• Unsurpassed customer service attitude
• Safe driving record and ability to drive a passenger van and bus utilizing maps and directions
• Basic emergency training such as CPR, First Aide or similar is beneficial
• Ability to apply simple mathematical concepts.
• Ability to read, write, analyze, and interpret information.
• Ability to effectively respond to questions and communicate with co-workers.
• While performing the essential functions of this job, the employee is regularly required to stand, walk, use hands & fingers, handle or feel objects,