Sr Business Analyst (IT)

Posting Date

05/27/2025

5200 Virginia Way, Brentwood, Tennessee, 37027, United States of America

Senior Business Analyst

General Purpose of the Job

This Sr. Business Analyst will analyze and translate business and clinical user needs, observations, and expertise, then design an IT solution to enhance steady state and/or build a new product. 
 

Essential Duties and Responsibilities

• Work with product managers, product directors, product owners, UX teammates, business SMEs, development and QA leads to outline, develop and document the functional design of various DaVita homegrown and vendor systems.
• Conduct, coordinate and facilitate interactions between clinical teams, business system end-users and technical teams, such as requirement gathering and crafting sessions, post-deployment feedback sessions, and status meetings.
• Coordinate and facilitate Joint Application Design (JAD) sessions and engage in Kaizen sessions for the purpose of collecting and defining the business and functional requirements for a product or project.
• Research, develop and document requirements artifacts such as use cases, SRSs, screen layouts, process flows, functional and non-functional requirements, and other design artifacts as needed.
• Responsible for ensuring each artifact complies with quality standards set out by the Requirements Team leadership, and for conducting and facilitating requirements review sessions to ensure understanding across business and IT groups. Responsible for maintaining those requirements through the life of the project and working with the product manager and project manager to analyze potential changes for potential impact to budget or timelines.
• Act as a liaison between the delivery teams that are engaged in implementing the application as well and the business partners that will be using the application, as well as interact daily with development engineers, QA analysts and responsible for facilitating and supporting User Acceptance Testing.
• Participate in the review and feedback process for training materials and product communications developed by the launch and training teams. Conduct train-the-trainer and demo sessions as needed for trainers, helpdesk/support teams, and business partners as needed.
• Support production deployments by ensuring smooth delivery with communication to product management and product owners in the event of any deployment issues. Conduct validation on deployed functionality to ensure everything is working as expected immediately after a production deployment, and coordinate business partner validation of deployed functionality during a production release.
• Assist in the coaching of  other BAs on proper approach to crafting and assembling requirements documentation, provide feedback via peer reviews, and act as a resource for other BAs in the event the manager of the team is unavailable.
• Assist in the routing of work and filling in gaps where needed for projects where the BA needs assistance or help.
• Handle sensitive projects and provide an additional line of leadership for projects that are exceptionally sensitive, complex or have many moving parts.
• Other duties as assigned.

Education and Experience

• 8+ Years experience in a business analysis & requirements gathering role
• Candidate’s career path must have included hands-on software development using Waterfall and Agile Methodologies.
• Should be able to grasp complex clinical and business requirements and processes and document them effectively.
• Strong analytical thinker with the ability to conceptualize a system in terms of both data/object model and application flows.
• Strongly skilled in the process of requirements elicitation, investigation, and ability to apply critical thinking in a high-pressure, fast-paced environment.
• Exceptionally skilled in communicating in the English language, both verbally and in writing.
• Exceptionally skilled in coordinating and facilitating meetings, both face-to-face and with remote attendees, with demonstrated ability to clearly state objectives and accomplish meeting objectives.
• Exceptionally skilled in coordinating sensitive conversations amongst stakeholders with differing viewpoints, and ability to bring those groups into a commonly understood alignment.
• Healthcare Information systems and clinical user experience
• Experience writing all types of requirements for a software application
• Solid understanding of Software Development Lifecycle using iterative methodologies.
• Demonstrated leadership and coaching skills.

Here is what you can expect when you join our Village:

• A "Community first, Company second" culture based on Core Valu