Senior Analyst, Product Analytics

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

At Peacock, we know life is complicated but believe entertainment shouldn’t be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.  

This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we’re committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent. 

As part of the Product Analytics & Experimentation team, we support a data driven and results focused product organization.   The ideal candidate thrives at the intersection of product analytics, data science, product development and business understanding. The candidate will have strong technical, analytical and product background with ability to inform strategy and influence decisions that make an impact.

Responsibilities

• Identify opportunities that most importantly impact product strategy
• Use your expertise in analysis, data mining and presentation to see beyond the numbers, and understand how our users interact with our products
• Connect product strategy with metrics to track process towards goals and continually inform product development through high quality data insights and experimentation.
• Defining product KPIs, create dashboards, and recommending solutions through data insights and exploration.
• Collaborate with product, implementation, and engineering teams to ensure tagging is comprehensive and accurate
• Establish scorecards and continuously monitor product KPIs
• Proactively uncover key trends, anomalies, potential risks & opportunities for product team to continuously inform strategy
• Synthesize complex analyses, KPIs, and concepts into digestible presentations for a variety of audiences, including key stakeholders and leadership
• Analyze product feature changes and other dynamics, synthesizing into actionable insights and recommendations that drive product engagement
• Contribute to weekly product meetings and read out on the current state-of-the-state, key trends, progress towards goals, relevant insights and impacts of experiments
• Work alongside the Product Analytics Leaders to create and maintain pipelines and dashboards
• Be a subject matter expert of the analytics dashboards, and attend office hours with product managers to provide feedback, to train product managers to self-service, and to answer ad hoc analytics inquiries
• Collaborate with the A/B testing and optimization team to validate experiment results
• Foster a culture of execution excellence and analytical rigor

Qualifications

• 3+ years of applied experience in an eCommerce, social network, direct to consumer or media entertai