Senior Quality Assurance Engineer - Field Action Team Lead

 

Additional Location(s):  N/A

 

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

 

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.           

 

 

About the role:

As the Field Action Team Lead within Global Quality Systems at Boston Scientific, you will play a critical role in managing and executing the Field Action process including Product Recalls, Field Safety Corrective Actions, and Safety Alerts. This position leads cross-functional Field Action teams, coordinating execution across multiple business units while ensuring compliance with internal quality procedures and external regulatory requirements.

 

This highly visible role requires strong project management, communication, and collaboration skills to effectively guide stakeholders including Business Unit Leaders, Quality Business Process Leads, Regional Field Action Coordinators, and other team members. You will oversee multiple Field Actions at various stages of completion, minimizing risks and ensuring timely, compliant execution.

 

Work model, sponsorship, relocation:

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

 

Your responsibilities will include:

● Lead all phases of project management for Field Actions—planning, execution, monitoring, and closure—to ensure team accountability and on-time delivery.

● Prepare and manage project schedules, budgets, and deliverables using tools such as Microsoft Project; define and track key project tasks.

● Assign responsibilities, monitor progress, assess risks, and implement contingency plans to maintain quality and project integrity.

● Communicate project status through regular updates and meetings; collaborate across departments to address and resolve issues.

● Lead postmortem evaluations to document lessons learned and identify future improvement opportunities.

● Provide day-to-day leadership for cross-functional teams, fostering performance and effective collaboration across Quality, Medical Safety, Legal, Operations, and Field teams.

● Develop and maintain project plans for product changes and field action development, reporting key progress to senior leadership.

● Coordinate, finalize, and ensure compliance of all Field Action communications with internal and regulatory requirements.

● Support continuous improvement initiatives within the Field Action process.

 

Qualifications:

 

Required qualifications:

● Bachelor’s degree and a minimum of 4 years' experience in a regulated industry (e.g., medical device, pharmaceuticals, or biotechnology); or Master’s degree with a minimum of 3 years' relevant experience.

● Minimum of 4 years' experience managing cross-functional projects, including scope, schedule, and budget.

● Strong background in post-market, field action (recall), and quality system processes.

● Proficiency in Microsoft Office and project management tools (e.g., Teams, PowerPoint, Excel, MS Project, Visio).

● Ability to travel 0–10%.

 

Preferred qualifications:

● Bachelor’s degree in communications, technical writing, or a related field such as science, health, or engineering.

● Effective communication skills, including experience engaging regulators, clinicians, and cross-functional stakeholders.

● Strong writing, editing, and presentation capabilities.

● Demonstrated problem-solving skills and ability to synthesize complex technical inputs.

● Strong organizational skills, attention to detail, and multitasking abilities.

● High emotional intelligence, situational leadership, and ability to influence across teams.