Become a part of our caring community and help us put health first
 

Humana Healthy Horizons in South Carolina is seeking a Maternal Health Outreach and Community Worker to join our growing team. This role cultivates the organization's social community active engagement with Humana Healthy Horizons in South Carolina. Join this amazing and dedicated team and lead change in how health care for the underserved in South Carolina is managed. Share your talents and develop your skills all while doing your part to make a difference in the lives of others.

This position requires regular field travel about 60-80% most commonly in up-state region and also throughout South Carolina as business needs.

The Community Health Worker builds visibility and credibility of organization's products and services throughout community via a variety of interactions.

Understands own work area professional concepts/standards, regulations, strategies and operating standards.

Makes decisions regarding own work approach/priorities and follows direction.

Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

• Conduct in-person non-clinical assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers and evaluate the home environment as needed.

• Provide education, support, and resources on prenatal and postnatal care, breastfeeding, nutrition, and infant care.

• Conduct home visits to engage with mothers and families.

• Maintain accurate records of patient interactions and health outcomes to support program evaluation and improvement.

• Work collaboratively with other Humana associates including case managers, and Community Education Representatives (CER) and serve as a member of enrollee multi-disciplinary care teams (MDT), as requested.

• Assess enrollee barriers to healthy living and accessing healthcare services and arrange needed social services and supports.

• Strong communication and interpersonal skills, ability to work independently and as part of a team, proficiency in data entry and record-keeping.

• Act as an enrollee advocate with providers, community resources, schools, and others, including accompanying enrollees to provider office visits as requested.

• Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence.

• Provide social support to help boost enrollees’ morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the enrollee’s MDT.

• Support enrollee self-management through the provision of culturally appropriate health education and health coaching.

• Serve as a key knowledge source for community services and information for enrollees and other Humana associates.

• Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs.

• Build and maintain relationships with providers and community resources to support enrollee identification and referrals.

• Implement community assessments to identify community resource gaps.

• Regular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program.

• Perform any other job-related instructions, as requested.

Use your skills to make an impact
 

Required Qualifications

• Active Doula Certification in the recognized by the state of South Carolina

• Minimum three (3) years of experience in maternal health.

• Minimum two (2) years of professional human services experience conducting in-person assessments and/or developing care plans for infancy to adult.

• Current Basic Life Support, BLS, or within 30-days of employment

• Excellent written and verbal communication skills

• Proficient in Microsoft Office (Excel, Word, PPT).

• Experience using a variety of electronic information applications/software programs.

Preferred Qualifications

• Bachelor's degree Public Health, Health Education, Social Work, Nursing