Security Officer 3

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Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce WVU Medicine policies and procedures to provide a safe, secure environment, in support of the Security Program.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent AND Three (3) years of experience in the security field

OR

Associate’s degree in criminal justice, criminology, forensics, law or related field of study AND one (1) year experience in the security field.

OR

Bachelor’s degree in criminal justice, criminology, forensics, law or related field of study AND 6 months experience in the security field.

2. Must be 21 years of age or older.

3. Valid Driver’s License

4. Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.

5. State criminal background check and Federal (if applicable), as required for regulated areas

To be completed as established by department: (Administered at Department level) 

1. Obtain Defensive Tactics Certification

2. ACT 235 training

3. OC Spray Certification

4. Baton Certification

5. Taser User Certification

6. Obtain VA DCJS Registration within six (6) months of hire and maintain

7. Successfully pass psychological evaluation.

8. Completion of the training requirements for an armed security officer

9. Completion of all departmental Lethal Weapon Training and course work

10. Handcuffing Tactics training

11. AVADE Training Levels I - III

PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Graduation from an accredited Federal, State, or Local Law Enforcement Academy

EXPERIENCE:

1. One (1) year experience in a healthcare security environment.

CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.

2. Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.

3. Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.

4. Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.

5. Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.

6. Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.

7. Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.

8. Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.

9. Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.

10. Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.

11. Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.

12. Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.

13. Operates Hospital-owned vehicles in a safe and responsible manner.

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