Oliver Wyman - Regional AI Product Enablement Manager
Marsh McLennanAbout the role
Company:
Oliver WymanDescription:
About Oliver Wyman
At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Job Overview:
The AI Product Enablement Regional Manager leads the day-to-day execution of the AI Capability & Enablement team within Quotient Inside in the Americas. Operating at the intersection of Product Strategy and Product Delivery, this role translates firm-wide AI priorities into structured coaching, triage, experimentation, and scalable guidance. This role will be responsible for developing the acceleration strategy to adopt the firm's AI products across the region.
This role serves as a linchpin between strategic intent practical execution and hands-on-management — owning the operating rhythms, stakeholder coordination, and workflow management that enable AI usage to scale responsibly across Oliver Wyman. The Manager is both hands-on and systems-oriented, ensuring high-quality enablement while identifying patterns, gaps, and improvement opportunities.
Please Note: Oliver Wyman/Marsh operates a hybrid working policy of 60% in-office attendance
Key responsibilities:
Execution & Operating Model Delivery
Lead day-to-day operations of the AI Capability & Enablement function, ensuring coaching, triage, experimentation, and standards-setting activities run effectively
Design and manage structured workflows for intake, routing, escalation, and feedback loops
Track key performance indicators (e.g., adoption patterns, recurring use cases, response time, enablement effectiveness) and recommend course corrections
Keep a pre-built performance/analytics dashboard up to date
Community Engagement & Triage
Monitor OW channels and serve as a clearing house for responding to AI questions and actioning requests Assess inbound needs and route appropriately:
Direct bugs or platform issues to formal feedback mechanisms
Guide general AI usage questions to living exemplars, prompt libraries, or training materials
Connect teams tackling similar use cases across Oliver Wyman and Marsh
Maintain clarity and professionalism in high-frequency interaction with senior and junior colleagues
Coaching & AI Experimentation
Provide AI coaching through office hours, working sessions, and 1:1 support with colleagues who reach out
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s