QC & Logistics Associate (NYC)

Working days: Mon - Fri

Working hours: 10am - 7pm

Salary: $55K - $62K

We are looking to hire an experienced diamond professional to join our NYC Office. You will be responsible for quality controlling diamonds and gemstones as well as managing all incoming and outgoing shipments to and from the office. 

The main goal is to ensure that diamonds come in and out of the NYC office in the shortest delay, while ensuring that all diamonds are up to quality standards.

About Nivoda

Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds.

Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.

What you'll do

• Quality control diamonds and gemstones

• Receive consolidated shipments via courier partners

• Mark orders as received in the Nivoda system.

• Repack and send orders along to the next destination while updating the Nivoda system.

• Hand-deliver diamonds to local customers when necessary

• Collect diamonds from local suppliers, perform quality check and package and ship to the next destination.

• Create shipments using the Nivoda platform and send labels to suppliers to ensure timely delivery.

• Liaise with suppliers for shipments and forward invoices to the finance department.

• Assist customer support with queries related to shipping, order updates and urgent delivery requests.

• Assist in the smooth overall operation of the office.

• Support in managing the administrative work related to the office.

• Follow up with courier partners.

• Process returned diamond from our customers.

• Assist and advise other team members and management on the continuous improvement of all the processes of the local office.

What you'll need

• Must have at least 2 years of hands on diamond/gemstone experience

• Must have experience in stock control of high value products.

• Logistics experience or familiarity with different courier services and tracking systems is useful

• Attention to detail is a must.

• Honesty, professionalism, and integrity are essential.

• Alignment with the Nivoda company values and culture.

What you'll get 

• Opportunity to join a fast-growing company at an early stage

• Unlimited PTO

• Medical, dental and vision cover