HRIS Junior Associate

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

The HRIS Junior Associate will support the Human Resources Information Systems (HRIS) team in managing daily operational tasks such as ticket handling and recurring data management tasks. This role focuses on meticulously managing system data, effectively resolving user issues, and proactively improving system processes. Through these activities, the HRIS Junior Associate ensures that the HRIS aligns with and supports the organization’s strategic needs while enhancing the overall effectiveness and efficiency of HR operations.

✅Your mission, should you choose to accept it:

• Manage and resolve HRIS tickets efficiently, providing first-level support for system queries and issues to ensure continuous system availability and user satisfaction.
• Perform regular data entry tasks and maintain accurate HR data in the HRIS to support data integrity and effective HR operations.
• Assist in creating and updating documentation for HRIS processes and user manuals to enhance system understanding and usability.
• Generate and analyze routine HRIS reports, assisting the team in making data-driven decisions to improve HR operations.
• Support the HRIS implementation project by aiding in administrative tasks, preparing meeting materials, and participating in project meetings to gain project management experience.

🤝 You’ll be a great fit if you bring a few of the below with you:

• Strong Problem-Solving Skills: Ability to identify issues, analyze problems, and develop effective solutions in a timely manner.
• Analytical Skills: Proficient in analyzing data trends and discrepancies to ensure accuracy and effectiveness of the HRIS.
• Experience with SaaS Solutions: Hands-on experience with setting up, configuring, or managing backend operations of SaaS platforms is highly preferred.
• Technical Proficiency: Skilled in using technology to manage and manipulate data, with a strong grasp of Excel and other data management tools.
• Communication Skills: Excellent verbal and written communication abilities to clearly convey information and engage effectively with team members and system users.
• Attention to Detail: Meticulous attention to detail to ensure precision in all tasks, from data entry to complex system configurations.
• Ability to Follow Instructions: Capable of comprehending and executing complex instructions, with a keen ability to utilize knowledge bases and other resources to independently solve issues and improve processes.

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

• Participation in the Company shares program
  
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.  (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Flexible Benefits via the