Accounts Receivable Supervisor
SamsoniteAbout the role
Supervise the Accounts Receivable (A/R) Cash Application team directly, ensuring meticulous oversight of daily cash application transactions and postings. Manage workload distribution among staff, reallocating tasks and A/R responsibilities according to month, quarter, and year-end closing schedules, business needs, staff skill sets, and time off schedules. Address and resolve issues promptly, escalating critical matters to management as necessary. Reconcile cash from lockboxes and wires with General Ledger (G/L) accounts. Review relevant accounting reports and clear bank G/L accounts, verifying accuracy. This is a hybrid role - we work on site 4 days and remotely 1 day weekly.
Key Responsibilities:
- Supervise A/R staff including monitoring workload and providing feedback on work performance.
- Lead the annual performance review process for the A/R staff.
- Ensure timely and accurate processing and posting of customer payments/deductions, through all payment methods in a high-volume environment.
- Co‐leads with the Treasury team the set‐up of lockbox processes for newly acquired companies.
- Responsible for managing the the A/R Deduction process in DocuWare as the subject matter expert. Ensure users are set up appropriately as part of the workflow and configuration in accordance with the business practices for validating customer claims.
- Act as the lead DocuWare administrator for all internal projects including the A/R Deduction project, comprised of 8+ divisions and more than 35+ users, across Samsonite and its subsidiaries.
- Process liaison for A/R with other internal departments including but not limited to: Audit, Tax, Accounts Payable, Credit.
- Process intercompany and royalty payments to customers/GL.
- Manage and oversee Electronic Data Interchange (EDI) transmission receipt.
- Support month/quarter/annual close processes, team liaison within finance and the company, and reconciliations
- Drive and implement process improvement: improve service levels, SAP configurations or similar.
Qualifications:
- BA/BS in Accounting
- Min 3+ yrs direct A/R experience and Credit & Collections knowledge; prefer min. $500M and/or CPG environment
- At least 1 year of demonstrated ability to effectively lead and manage a team
- Demonstrated advanced systems proficiency: Microsoft Office, Excel; prefer experience with macro’s, vLookups, Pivot tables; 3rd party software utilization and implementation; internal controls
- Demonstrated strong verbal, written and presentation competence
- Demonstrated competence with analytics
- ERP system experience: strong preference for SAP, specifically A/R related modules
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