Food Services Assistant II-High Point

Job Summary:

Prepares and delivers food trays to patients, processes meal requests, and handles diet orders using a computer system. Provides fast and accurate service to customers, both in person and over the phone. Prepares nourishment orders and delivers them to the appropriate hospital units.

Education:

• High School Diploma or GED Preferred.

Experience:

• 2+ years in food service preferred.

Skills & Abilities:

• Ability to follow instructions and perform physical tasks.
• Knowledge of food preparation, cleaning methods, and equipment.
• Customer service and communication skills.
• Basic math and computer skills.
• Ability to multi-task and solve problems.

Job-Specific Duties:

• Assists with food preparation, including cold foods, baking, and grilling.
• Transports food and supplies between kitchen and service areas.
• Prepares patient trays and customer meals.
• Cleans kitchen equipment and work areas.
• Delivers and returns trays to patient rooms.
• Enters diet orders into the system and assists patients with menu choices.
• Organizes and delivers nourishment supplies to units.
• Operates cash register and balances receipts.
• Resolves customer concerns or escalates to supervisor.
• Upholds professionalism and teamwork standards.
• Performs other duties as assigned.

Physical Requirements:

• Frequent standing, walking, bending, and lifting (up to 50 lbs).
• Requires speaking, hearing, and visual acuity.

Workplace Standards:

• Complies with safety, sanitation, and HIPAA regulations.
• Participates in required training and health programs.

Core Values:

• Teamwork: Works well with others and fulfills commitments.
• Compassion: Shows empathy and care for others.
• Integrity: Acts honestly and follows through on commitments.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.