Assistant Executive Housekeeper

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

 

Other Employee Benefits

• Paid SICK time
• Paid PTO after 500 hrs.
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Perks and Benefits

 

Job Summary:

The Assistant Executive Housekeeper assists the Executive Housekeeper with the oversight of the Jackson Lake Lodge Housekeeping Department which is composed of approximately 70 employees. The Assistant is responsible for training, recognition and coaching of all employees and assists with the administrative responsibilities of the department. The Assistant directs the daily work of employees of the department ensuring cleanliness and efficiency standards are upheld. The Assistant frequently interacts with guests of the hotel and is expected to provide exemplary service to all.

 

Job Specifications:

• Starting Wage: $44,000/yr
• Employment Type: Summer Seasonal 2026 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes

 

Job Responsibilities:

• Assist with the oversight, training, recognition, coaching/discipline of employees of the Housekeeping Department with the goal of building a highly engaged and productive team.
• Perform administrative functions of the department, including, but not limited to, payroll, scheduling, product inventory, ordering, and maintaining training logs.
• Direct the daily work of Housekeeping Inspectors, Housekeepers, Housepersons, and Public Areas Attendants, ensuring maximum efficiency of the department.
• Ensure guestrooms are cleaned in accordance with Vail Resorts/Grand Teton Lodge Company Brand Standards by conducting regular inspections of housekeeper and housekeeping inspector work and retrain as required.
• Schedule housekeeper work daily and ensure efficiency targets are met by regularly reviewing pertinent metrics.
• Oversee the accuracy of the Property Management System (PMS), ensuring housekeepers and inspectors are updating room statues as required.
• Maintain regular communication with Front Desk and Engineering teams to ensure rooms are ready and in service by guest check-in time.
• Regularly review guest feedback provided through the guest experience survey, Medallia, and work with leadership on plans to adjust service delivery if needed.
• Handle guest cleanliness or housekeeping concerns and communicate any resolution with the Front Office.
• Support department in completing rooms by guest check-in time which may require performing Housekeeping Inspector, Housekeeper, and/or Houseperson job duties.
• Other duties as assigned.

 

Job Requirements: 

• High school diploma or equivalent
• Prior housekeeping experience
• 1-3 years of supervisory experience
• Microsoft Office and Microsoft365
• Familiarity with Property Management System (PMS) platforms
• Strong written and verbal communication
• Fluent in spoken and written English

Preferred Skills:

• Detail-oriented
• Well-organized