Onsite Sr. Coordinator, Inventory Services

The Opportunity:

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA  

Shift: Mon – Fri, ~7:30 am – 4 pm

Wage Range:  $27 – $29 per hour

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), and Company paid holidays,

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for: 

• High school diploma or GED.

• 3+ years’ experience in material handling, inventory replenishment, and/or customer service.

• Conform to all company and customer requirements for background checks, health, and safety issues.

• Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word, Excel, and Outlook.

• Solid understanding and experience in inventory management, computer applications, and communicating at all levels.

• Excellent Customer Service Skills; displays a professional can-do demeanor.

• High regard for safety, quality and adherence to protocols, policies, and procedures.

• Ability to self-manage, self-motivate, and prioritize tasks in order to meet goals. 

• Ability to communicate effectively with both the customer and internal contacts.

• Must be able to lift 50lbs.

• Knowledge of scientific products and services is a plus.

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know is a plus.

• Cross referencing and inside sales experience is a plus.

How you will thrive and create an impact:  

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
 

In this role you will:

• Coordinate delivery schedules so that all Point of Use (POU) orders will be delivered to the customer in a timely manner. Whenever possible, notify the customer in advance if there is a risk of possible product stockout due to delivery timeframe.

• Provide proper product identification and manage rotation of stock.

• Ensure all stocking locations are clearly labeled for ease of issuance, stocking, and re-ordering.

• Process manual receipt of all incoming orders in the customer’s inventory management system, prior to delivery to end user location (POU or bench).

• Perform daily check audit activities as designated by the customer’s inventory management system.

• Receive orders to drop zone areas and deliver to stockroom or POU locations.

• Stage and sort orders for transfer to program stocking locations from stores.

• Put away overflow stock in designated areas.

• De-trash, prepare and transport stock.

• Take corrective action regarding any non-compliant inventory which does not meet customer specifications.

• Capture inventory trending and usage information which will be provided upon request from time to time to the customer.

• Conduct a review of customer’s product mix based upon information gained from its Inventory Management System reporting.

• Manage product returns for items in the inventory program when necessary.

• Maintain receiving files as part of its Inventory Management System.

• Collaborate with existing and future programs as requested by the customer with respect to Order and Inventory management.

• Stock PPE (lab coats, gloves, and glasses) locations in customer lab areas.

• Work may be performed in one or multiple buildings within the Cambridge area.

• Updates and maintains Standard Operating Procedures.

• Other duties as assigned.

Disclaimer:
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