Senior Director, Enterprise Improvement System & Enablement

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Senior Director, Enterprise Improvement System & Enablement is responsible for designing, leading, and sustaining the enterprise improvement system that enables Equinix to continuously improve how it operates and delivers value. This role ensures that improvement efforts are disciplined, outcome-oriented, and embedded into leadership behaviors, ways of working, and enterprise practices.  

Acting as a senior partner to Enterprise Value Stream leadership, this role enables leaders at all levels—including executive leadership—to effectively lead improvement efforts, translate strategic priorities into actionable change, and build the capability required to sustain results over time. The role also provides hands-on leadership for targeted improvement efforts and partners closely with HR to reinforce the cultural and leadership foundations required for enterprise-wide improvement. 

Responsibilities

Enterprise Improvement System Leadership 

• Define, evolve, and steward the enterprise improvement system, including principles, standards, and expectations 

• Establish a consistent, enterprise-level approach for improving end-to-end business flows 

• Ensure improvement efforts are aligned to enterprise priorities and executed with discipline 

• Provide senior-level guidance on how improvement work is initiated, led, and sustained 

Senior Leader Coaching & Enablement 

• Coach enterprise leaders, including executive leadership, on how to lead effective efforts 

• Partner with Value Stream Leaders to guide improvement planning, execution, and sustainment 

• Support leaders in translating strategic intent into practical, outcome-focused improvement actions 

• Reinforce leadership behaviors that enable accountability, learning, and continuous improvement 

Targeted Improvement Efforts 

• Lead or directly support targeted, high-impact improvement efforts in priority areas 

• Partner with Value Stream Architecture and delivery teams to structure and launch improvement initiatives 

• Ensure improvement efforts remain focused on outcomes, not methodology 

• Adjust approach based on organizational readiness and maturity 

Culture, Capability, & Ways of Working 

• Partner with HR to embed improvement expectations into leadership roles, performance management, and development 

• Support the evolution of enterprise ways of working to enable sustained improvement 

• Define capability pathways and learning experiences that build improvement leadership across the organization 

• Reinforce consistent language and practices related to improvement and execution 

Sustainment, Learning & Maturity 

• Ensure improvements are sustained and integrated into normal operations 

• Establish feedback loops to assess effectiveness and maturity of improvement practices 

• Continuously refine the enterprise improvement system based on lessons learned 

• Monitor adoption and effectiveness of improvement practices across the enterprise 

Qualifications

• Strong executive presence and credibility with senior leaders 

• Exceptional coaching, influencing, and facilitation skills 

• Deep understanding of organizational behavior and leadership dynamics 

• Ability to balance structure with pragmatism 

• Comfortable operating in ambiguity and evolving environments 

• Enterprise-first, collaborative mindset