Housing Resource Navigator (Case Manager), IEHP Desert Programs

Position Title:  Housing Navigator, IEHP

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Reports To: Program Manager

Pay Rate: $22.04/hour

Total Compensation: 

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

The Housing Navigator is responsible for providing services to families and individuals in need of housing and services. These services may include providing general information about various housing programs, crisis intervention services, developing action plans, providing an appropriate level of guidance and support, facilitating referrals, and serving as advocate on behalf of participant to assist them in securing services, and support to reach their housing goals.

Responsibilities:

• Assess displaced client and family needs out in the field
• Meet with clients at their home or where they are currently residing
• Develop comprehensive housing plans for families to become self-sufficient
• Coordinate needed services
• Develop links with a continuum of services and agendas
• Maintain up-to-date client records
• Provide crisis and/or short-term housing counseling
• Provide information and referral to community and staff
• Engage in outreach activities
• Ensure compliance with all Department of Housing and Urban Development policies
• Provide initial and ongoing client assessment; development, implementation, and evaluation of a housing plan; coordination, and monitoring of supportive services in accordance with the client's needs
• Providing general information about housing, screening of applicants for acceptance into various housing programs as well as verifying eligibility for such opportunities.
• Actively recruiting landlords willing to work in conjunction with the client and locating affordable housing opportunities to meet the needs of the client population.
• This position requires some evenings/ weekends.

Skills/Abilities That Are a Must-Have:

• This position spends 80 – 90% of the time in the field working in the Inland Empire area.
• Minimum two years case management experience; knowledge of homelessness, addiction and mental health issues as they pertain to provisions of supportive service
• Demonstrated communication skills and sensitivity to various cultures and socio-economic groups.
• Working knowledge of computer skills, including proficiency with Microsoft PowerPoint, Word and Excel.
• Bilingual (Spanish) preferred
• Knowledge of and experience with motivational interviewing preferred
• Must have a valid CA driver's license, proof of insurance, a reliable personal vehicle, and a willingness to travel off-site
• Ability to pass a pre-employment drug test

Skills/Abilities We’d Like You to Have:

• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience.

Additional Information Required Upon Hire:

• Physical Demands of the Job (reasonable accommodations may be made, as appropriate)
• Must be able to:
  • Sit, talk and listen
  • Stand, walk and use hands and arms to use a keyboard, handle papers, and reach for the phone
  • Occasionally climb or balance, stoop, kneel, crouch or crawl
  • Occasionally lift and/or move up to 20 pounds
  • Concentration and good hearing are required

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego