Manager Clinical Operations - Metairie, LA Market

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Implement, train and monitor systems, procedures, and processes as they relate to the administrative and technical operations of the clinics. Ensure alignment with organizational goals to promote operational efficiency and excellence in patient outcomes.

The Regional Manager oversees administrative operations across multiple Primary Care Plus clinics, ensuring daily functioning, regulatory compliance, and staff performance. The regional clinic manager should have strong communication, leadership, and organizational skills, as well as the ability to work independently to align clinic operations and patient care with strategic objectives. Rely on extensive experience and judgment to plan and accomplish goals.

If you are located in Metairie, LA, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.

Primary Responsibilities:

• Principal Responsibilities
  • Oversees the performance of their region, coordinating with clinic managers and supervisors on day-to-day operations, including staff duties, inventory management, adherence to and reporting of operational goals
  • Works with associate medical directors, within assigned regions, assuring alignment of clinical care and operations
  • Serves as a resource to all managers and supervisors regarding issues that impact their departments as well as education and training for all aspects of clinic management
  • Assists with developing, implementing and maintaining administrative policies and procedures to ensure efficiency and consistency in all clinic processes
  • Assists with analysis, audits, and reports of key performance indicators (KPIs)to executive team in a timely and accurate fashion, develops corrective action plans to help monitor and improve metrics and goals
  • Leverages data-driven analysis and strategiesto optimize clinic performance, improve and maintain quality metrics(HEDIS, STARS, etc.)
  • Supports the development of business plansthat promote clinic growth and success, while contributing to value-based care initiatives and collaborating with clinic managers on special projects
  • Attends meetings, seminars, workshops, and conferences to stay current in clinic operations and standards of care in the community
  • Ensures compliance with federal and state healthcare regulation, maintaining up-to-date knowledge of industry standards and trends relating to clinic operations
  • Develops and maintain relationships with key external vendors
  • Maintain confidentiality in all matters
  • Assists in the opening of new clinics, EMR project management and performs other duties as assigned