Senior Product Manager, Education

 

Are you looking for a high energy, strategic, and fast-paced position as a Product Manager?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

 

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

 

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Senior Product Manager will act as the leader of a cross-functional team consisting of Product, Content Development, Education Technology, User Experience, and Engineering to solve Relias’ business problems and deliver against our product strategy. Responsible for determining priority product needs for clinical educational content for the US Healthcare market.

 

WHAT YOU’LL BE DOING:

•             Leading and participating in the development of product strategy to support the strategic positioning of Relias Acute education solutions in the healthcare market 10%

•             Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks

•             Leading the discovery process to understand customer needs, opportunities, and pain points related to Acute education products

•             Analyzing data to draw insights from current product performance to deliver on key user metrics such as course NPS

•             Planning development milestones in collaboration with the development team ensuring stakeholder alignment and achievement of business outcomes

•             Providing business and market context to the content development team

•             Prioritizing the content development team’s backlog 

•             Engaging with clients to obtain and implement feedback

•             Working with content partnerships team and collaborating with high priority strategic partners such as AHA, ANCC, and others

•             Facilitating and performing demos for stakeholders

•             Creating product documentation including release notes, FAQ’s and Launch Briefs

•             Participating in the commercialization and go-to-market activities for Relias products, features, and acquisition migrations

•             Defining and improving product management best practices for Relias and mentoring teammates

•             Other duties as assigned

 

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

•             Proven ability to deliver solutions tied to business problems, assessing risks and using data to inform prioritization

•             Proven ability to effectively manage a diverse set of stakeholders and to engage with writers, curriculum designers, engineers, designers, and company leaders in a constructive and collaborative relationship

•             Experience with roadmap prioritization and customer discovery

•             Demonstrated understanding of business requirements of internal functions like sales, client care, content development, and marketing

•             Experi