Medical Review Officer

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

WORKING AT ABBOTT:

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

THE OPPORTUNITY:

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.

Abbott’s life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

We have an exciting opportunity for a Medical Review Officer within our Toxicology BU of Abbott Rapid Diagnostics division located in Kansas City, MO.  In this role, the Medical Review Officer is responsible for accuracy and integrity of the Workplace Solutions drug testing review process.  The MRO communicates directly with donors, laboratories and pharmacies to determine if there are factors which would explain drug test results that were confirmed to be positive or invalid and uses experience, expertise and clinical judgment to determine final drug test results.

WHAT YOU’LL WORK ON:

The Medical Review Officer will be part of an elite group of personnel providing support to Abbott Rapid Diagnostics, Workplace Solutions clients.  This support includes, but is not limited to:

• Provide subject matter expertise in executing MRO Services across Workplace Solutions broad customer base.

• Work closely with MRO staff and MROA support to uphold and preserve the integrity of the medical review process.  Participate in process improvement discussions, in partnership with Workplace Operations Leadership.

• Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or Workplace Solutions written Standard Operating Procedures.

• Review documentation for possible errors, interview donors who have non-negative results over the phone and determine if a legitimate medical explanation exists to explain a non-negative lab report.

• Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.

• Exercise physician experience, MRO expertise and clinical judgment in decision making regarding final drug test results. 

• Highly accountable for upholding DOT regulated standards across all drug test result reviews.  Final drug test results, as released by the MRO, determine employment status and safety considerations/requirements across Workplace customers.

• Provide feedback to laboratory and collection site representatives regarding performance problems, as needed.

• Provide feedback to clients and tested persons on problem cases, in a client-facing capacity as a representative of Abbott’s MRO leadership team.

• Consult with federal agency representatives on issues. Provide information to federa