Customer Development Representative

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the role:

The Customer Development Representative (CDR) will partner with the post sales account management team at CrowdStrike to drive customer cross-sells and upsells. CDRs are enabled and coached to master the intricacies and strategies of the account management role. They will conduct multithreaded outreach strategies that combine direct engagement, nurture campaigns and social selling aimed at booking qualified meetings with decision makers. CDRs get world class sales training with a heavy focus on Sandler and MEDDPICC sales techniques with the goal of developing into quota carrying sales professionals in 12-18 months.

This role is hybrid and will require in-office attendance three times a week in our Austin, TX office. This will require you to be within commuting distance of the office that you will be working out of.

What You’ll Need:

• Curiosity, Coachability and Competitiveness

• Customer facing experience

• Passionate about becoming a software sales expert

• Interested in learning about technology and enterprise software

• High EQ and business acumen

• Interested in mentorship from top performing industry leaders

• Wants to become an expert in business process optimization

• Looking to make Account Management your career path

What You’ll Do: 

• Execute targeted campaigns, primarily around CrowdStrike products that are not currently a part of the customer's product portfolio.

• Partner with Corporate Account Managers to build out strategic customer account plans via weekly account mapping sessions. 

• Gather and document strategic account intelligence like channel partnerships, tech partnerships, and competitive spend outside of CrowdStrike. 

• Follow up with customers from high priority events.

• Action marketing-driven inbound activities from customers.

Bonus Points:

• Experience working in an outbound prospecting environment.

• 1+ years of experience as an SDR.

• Account Management experience.

#LI-JG1

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards

• Competitive vacation and flexible working arrangements 

• Comprehensive and inclusive health benefits

• Physical and mental wellness programs

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact