The Camper Breakfast Restaurant Host

Omni Interlocken Resort


The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.

The Omni Interlocken Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.


The Camper Breakfast Host - Greeter


Overview:

Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.
Salary for this position is (based on experience): $20.00/hour. Part Time Associates at Omni Interlocken are entitled to elect the following benefits: Dental, Vision and other healthcare benefits, tuition reimbursement, and 401k. Omni Interlocken reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include free meals in Associate Café, golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.


Responsibilities:

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.

Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.

Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts.

Perform all side work as assigned by management including but not limited organization of restaurant host stand and guest entrance, menu cleanliness.

Responsible to adhere to all proper trash procedures.

Must retain and maintain complete knowledge of all food and beverage menu items.

Report to management any need for housekeeping or maintenance of restaurant and restaurant equipment.

Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment.

Perform proper steps of service when seating guests. Responsible for ensuring high-quality table sets prior to seating tables.

Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

Respond to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.

Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc.

Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.

Responsible to attend daily stand-up meeting to gather relevant information prior to service.


Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.

Executes all necessary instructions on Restaurant Event Orders.

Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

Maintain a professional, neat and organized appearance according to Omni Parker House standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Attend all required department trainings and meetings.

Perform any other duties required by leadership.


Qualifications:

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.

A minimum of relevant host experience in a fine dining restaurant is strongly preferred.

Must be willing to work flexible hours as needed during busy times and high-pr