Business Development (Supervisor / Manager level) - Japanese bilingual

About Pasona N A, Inc.

Our Philosophy

Based on our philosophy at the Pasona Group of solving the problems that society faces, our mission at Pasona N A is to support customers and job seekers in finding success in the U.S. Our goal is to be partners in the success of both companies that are expanding into the U.S. as well as job seekers. We feel a determination and sense of duty and are not afraid of taking on any challenge in order to achieve our goal.

Location (Torrance, CA or Orange County, CA)

* Job Family: Customer Acquisition (SV / MGR level)

* Job Description:

1. Sales Activities

(1) Sales Pipeline Development & Lead Generation

• Expand the customer pipeline through proactive outbound efforts, including networking and market intelligence gathering.
• Build relationships with key stakeholders in local communities, such as government agencies, law firms, and accounting firms, to enhance brand awareness and generate business opportunities.

(2) Sales Execution & Account Management

• Develop and implement sales strategies to achieve revenue and growth targets.
• Execute sales activities for talent acquisition, outsourcing, consulting, and other new business services.
• Build strong relationships with clients by deeply understanding their company goals, organizational structures, decision-making processes, and pain points.
• Act as a trusted advisor to clients, identifying their business challenges and providing tailored solutions.
• Drive customer satisfaction and retention by proactively addressing concerns and ensuring seamless service delivery.
• Develop strategic account plans to expand existing business and identify upselling/cross-selling opportunities.

(3) Sales Administration & Operational Support

• Maintain and update sales records, CRM data, and reporting documents.
• Manage sales contracts, including drafting, reviewing, and coordinating signatures.
• Support business development initiatives through research and data analysis.

2. Team Leadership & Management

(1) Sales Strategy Development & Execution

• Develop and execute sales strategies for assigned territories to maximize market penetration and revenue growth.
• Monitor and analyze sales performance, adjusting strategies based on data-driven insights.
• Identify new business opportunities by assessing competitive landscapes and emerging market trends.
• Take a lead role in developing proposals and presentations for business development initiatives.
• Create and refine business development plans to align with company goals.

(2) Team Management, Coaching & Development

• Lead, mentor, and develop the customer acquisition team to strengthen client relationships and drive business growth.
• Conduct regular performance evaluations, providing constructive feedback and coaching to team members.
• Identify training and development needs, ensuring team members are equipped with the necessary skills and knowledge.
• Foster a results-driven and collaborative team culture, promoting continuous improvement and accountability.

(3) Cross-Functional Collaboration

• Collaborate with internal teams (e.g., operations, marketing, HR) to streamline processes and enhance business development efforts.
• Ensure smooth communication and coordination between sales and service delivery teams.
• Lead cross-functional projects to address company-wide challenges and drive future business growth.

3. Requirements

(1) Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 5 years of experience in sales or service development.
• At least 2 years of managerial experience, including team leadership and performance evaluation.

(2) Language Skills

• Professional proficiency in both English and Japanese (reading, writing, and speaking).