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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

** This position is on-site in Charlotte, NC **

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Prepare (key) correspondence, reports and forms.
• Compose correspondence as directed within guidelines. May answer correspondence on own initiative. 
• Execute routine projects within general guidelines and instruction. 
• May provide workflow and problem-solving guidance to other administrative assistants.
• Establish and maintain files and records based on Truist retention policy. 
• Screen calls/voicemails and handle or route to appropriate individuals. 
• Arrange and handle details related to complex travel arrangements, detailed expense reports, meetings and appointments. 
• Deal discreetly with highly confidential information. 
• Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority. 
• Ability to travel overnight up to 20%.
• Available to work overtime / after hours as needed.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent education and related training
• 7 years of progressively more complex clerical experience
• Excellent verbal and written communication skills (including strong spelling and grammar), organizational skills, interpersonal skills, and math skills 
• Exhibited ability to work independently 
• Ability to deal with complex situations which require sound judgment 
• Ability to operate office equipment (e.g. copier, fax) 
• Ability to endure light physical labor 
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

• Associate’s degree
• Proficient in Microsoft Office applications, including Outlook and MS Teams 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and div