Manager, Correspondence Project and Program Management

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

Manager, Project and Program Management

(Manager, Correspondence Project and Program Management)

The Manager, Correspondence Project and Program Management on the Correspondence team will be responsible for leading the planning, coordination, and execution of correspondence projects into production. In addition to using traditional project management and Agile methodologies as appropriate to the needs of the project. The person in this role must be an experienced project manager with Scrum experience (certification preferred). Management of Correspondence staff is included in this role.

Collaboration Opportunities: 

• This position serves as a senior member of a cross-functional project team consisting of individuals from various departments.

• Responsible for informing other departments of project status and timelines.

• Responsible for creating the sprint release schedule and coordinating activities for successful and timely cycle releases.

• Works directly with senior leadership on highly visible, strategic projects.

What You Will Be Doing:

• Ensure all involved teams execute appropriate testing protocols, confirm testing outcomes and approvals are documented.

• Effectively manages evolving and competing objectives using project management skills and tools.

• Develop and maintain project charters, detailed project plans, status updates and provides problem resolution.

• Represent the cross-functional requirements of the project in all meetings that relate to the project.

• Provide direction and manage assigned Correspondence team staff members.

• Responsibility for standardization and documentation of department procedures.

• Lead coordinating practices in Agile methods such as Release Planning, Iteration Planning, Scoping Sessions, Grooming etc.

• Create and manage a Correspondence scrum board, maintain the product backlog.

• Create Product Roadmap and Release Plan in partnership with stakeholders and leadership.

• Coordinate Correspondence project releases inter and cross-departmentally using lean/agile methods, ensuring the integrity of the live environment is protected and the correct components are released and verified.

• Maintain quality checks on releases and record those that directly or indirectly cause support Incidents.

• Ensure the release list is complete and accurate prior to each sprint release into production.

 Qualifications - Required and Preferred:

• Project/Program Management Bachelor’s degree or equivalent years of relevant experience.

• 5+ years of Project/ Program Management experience in the healthcare industry.

• Certifications: LSSBB – Lean Six Sigma Black Belt Certification – Enterprise is beneficial, though not required.

• Scrum Master Certification is a plus but not required.  

• Advanced knowledge of project management practices and methodologies.

• Successful track record of delivering projects within scope and on time with superior results.

• Proven ability to plan, organize, schedule, direct, control and monitor project activities.

• Well-developed interpersonal skills.

• Ability to perform financial (ROI) and quantitative analysis.

• Self-directed and motivated with strong analytical skills, systematic and orderly planning abilities, and high attention to detail.

• Excellent verbal and written communication skills.

• Proven ability to evaluate key business objectives and develop appropriate action plans from multi-disciplinary perspectives.

• Proficiency in MS Project and Microsoft Office suite, specifically

Technical Requirements:

We require that all employees have th