Job Posting Title

Business Analyst II

Agency

131 DEPARTMENT OF CORRECTIONS

Supervisory Organization

DOC Institutional Security

Job Posting End Date (Continuous if Blank)

July 18, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

$67,400.00

Job Description

Basic Purpose:  

The IT Business Analyst serves as a key liaison between business and technology teams to analyze, evaluate, and improve systems, processes, and data usage across the agency. This role requires a strong understanding of both business operations and IT systems to identify technical solutions that enhance efficiency and service delivery. The incumbent supports technology planning, leads data-driven initiatives, and ensures that system changes align with strategic goals. The ideal candidate combines business analysis skills with technical expertise in system design, data platforms, and software implementation.

 

Typical Functions:  

• Partners with IT teams and business units to evaluate existing systems, identify gaps, and recommend solutions that improve technical infrastructure and operational performance.
• Conducts detailed requirements gathering for IT-related initiatives, including system upgrades, data integrations, automation tools, and platform migrations.
• Collaborates with developers, cybersecurity teams, and solution architects to define and document system functionality, technical specifications, and data flows.
• Analyzes and evaluates agency structures, workflows, and software tools to recommend enhancements to applications, databases, and digital services.
• Leads or supports implementation of new software systems, ensuring alignment with business goals, security standards, and user needs.
• Uses Business Intelligence platforms and data analytics tools (e.g., Power BI, Tableau, Qlik, SQL) to develop reports, dashboards, and visualizations that support executive decision-making.
• Applies predictive modeling, data mining, and trend analysis to IT-related business problems.
• Supports IT change management processes by documenting impacts, communicating with stakeholders, and training end users.
• Advises on IT project feasibility, system performance metrics, and technical risk mitigation strategies.

 

Level Descriptor:  

This is the career level of this job family where employees are assigned responsibilities at the full performance level for a full range of work related to the analysis of functions, procedures, systems, policies, etc., within an organization. This includes leveraging data to drive strategic decisions and support business objectives and goals, focusing on analyzing complex data sets to provide actionable insights, developing effective visualizations, and contributing to the deployment of the solution(s) to support strategic objectives and goals.

 

 

Knowledge, Skills, Abilities, and Competencies:  

• Knowledge of systems analysis, business process modeling, and software development life cycles (SDLC).
• Knowledge of data modeling; statistical analysis; predictive modeling; and Business Intelligence platforms (e.g., Power BI, Tableau, Qlik).
• Proficiency in data manipulation languages (e.g., SQL).
• Skill in problem-solving; communicating and presenting data insights to stakeholders at various levels; and maintaining and increasing business acumen.
• Ability to translate business requirements into functional and technical specifications.
• Ability to implement and manage solutions including dashboards, reports, analytics platforms, and other IT tools.
• Ability to work collaboratively in a team environment and interface with both technical and non-technical users.  

 

Education and