SMB Business Development Representative

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative and productive.

The Role

As an Outbound SMB BDR in North America, you will be hands on in a fast-growing e-commerce payments business - talking commerce and payments with business owners and executives at small to medium size businesses. You are comfortable on the phone, have excellent email drafting skills, and a genuine curiosity in the operations of several types of online businesses and their structures. Importantly, you are comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline.

As an Outbound SMB Business Development Representative, you will identify, prospect, and outreach to prospective small and medium sized businesses.You will use personalized efforts to authentically connect with potential customers and spark curiosity and Stay up to date with industry trends.

You Will

• Use cold outreach strategies to develop new leads and opportunities with retailers in the upper SMB to MM segments, $1m-$50m.
• Develop a high-volume sales pipeline to achieve KPIs and targets
• Engage new accounts and maintain existing accounts to guide interest in Afterpay and Cash App Pay
• Conduct needs analysis to understand the requirements and pain points of potential clients
• Maintain accurate and up-to-date records in Salesforce to ensure smooth handover to Account Executive

You Have

• 1+ year of relevant experience in customer service or sales type role
• Experience establishing communication and engagement with prospects in writing and on the phone
• Experience balancing multiple sales opportunities
• No fear in cold calling and in speaking with C-level executives/business owners

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we aim to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

 

Zone A:$28—$42 USDZone B: $26.04—$39.04 USDZone C:$23.81—$35.73 USDZone D:$21—$31.54 USD

Use of AI in Our Hiring Process

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