Senior Product Owner

Senior Product Owner Sales Solutions (Consultant Role at Client Site)

About Keystone Solutions
As a consultant at Keystone Solutions, you will have the unique opportunity to work on dynamic client projects in diverse industries. For this mission, you will be embedded at the client site within the Sales Solutions department, leading initiatives to ensure the continuous delivery of reliable IT sales systems. Your role will be critical in shaping and executing business strategies, translating them into actionable plans, and ensuring seamless integration with both internal and external stakeholders.

Mission Overview
In this consultancy role, you will join a key client project focused on guaranteeing and optimizing revenue streams through IT sales solutions. The departments primary objective is to ensure that customers can seamlessly acquire, use, and manage transport tickets through innovative and efficient digital platforms. You will collaborate closely with business stakeholders, technical teams, and external partners to drive the evolution of the clients digital ticketing systems, all within an Agile framework.

Key Responsibilities as a Keystone Consultant
You will be the Single Point of Contact (SPOC) for the clients business team, guiding them through the identification, analysis, and specification of their needs. Your responsibilities include:

1. Business Engagement & Support
   • Assist the client in defining requirements and evaluating the impact of proposed changes, while balancing technical and organizational constraints.
   • Work with business leaders to validate the added value of each request, establish business cases, and prioritize deliverables.
   • Support the preparation of public sector specifications, including participation in tenders and supplier selection.
2. Solution Conceptualization & Delivery
   • Translate business requirements into a detailed product roadmap, working closely with the IS department and development teams.
   • Maintain the product backlog, defining, prioritizing, and closing user stories.
   • Collaborate with the Service Delivery team to anticipate non-functional requirements like monitoring and reporting.
3. Coordination of Delivery & Vendor Management
   • Manage the integration of deliverables into the Sales Solutions environment, ensuring alignment with release schedules.
   • Oversee vendor relationships and manage the delivery and integration of system upgrades or new features.
   • Coordinate user acceptance testing to validate solutions before implementation.
4. Reporting & Risk Management
   • Regularly update the client on progress, risks, and obstacles through status meetings.
   • Collaborate with the Service Manager to address incidents and define necessary functional or technical improvements.

Skills & Experience Required

• Strong expertise in Agile methodologies (SAFe, SCRUM) and demand management.
• Experience in public sector procurement processes, including RFPs and supplier relationship management.
• Proficiency in tools like Jira, Confluence, and familiarity with ITIL v4 principles.
• Strong background in product lifecycle management, from roadmap creation to backlog maintenance and release coordination.
• Excellent analytical, communication, and leadership skills, with a proven ability to engage cross-functional teams.
• Fluency in French or Dutch (excellent), with a good command of English.

Additional Consultancy Benefits

• As a Keystone Solutions consultant, youll be exposed to a variety of challenges across different client environments. This diversity offers unparalleled growth in your career, allowing you to broaden your expertise while receiving continuous professional development support from Keystone Solutions.
• Youll play a pivotal role in our clients digital transformation, applying your skills to shape innovative transport solutions.
• Keystone Solutions values ambition and supports consultants in accelerating their career growth through varied project experiences and mentorship.

Location & Engagement

• The mission is located at Cantersteen, Brussels with a hybrid working arrangement (2-3 days on-site per week).
• Initial contract for 880 days, with the potential for extension based on project needs.

This consultancy role provides an exciting opportunity to apply your product ownership expertise while gaining