Chief of Staff - Dean's Office, Graduate School
Bank Street College of EducationAbout the role
Chief of Staff, Dean’s Office, Graduate School of Education
The Chief of Staff manages division-wide planning and execution in order to support the Dean’s capacity
to lead. The Chief of Staff will provide project management, organizational, and administrative support to
implement the Dean’s strategic vision and priorities across the graduate school. The Chief of Staff will
also support scheduling, meeting facilitation, and event planning. The Chief of Staff will report to the Dean
and work closely with the Associate Deans and Director of Finance, Operations, and Analytics to support
the effective and efficient operations of the graduate school.
Executive Support to the Dean
● Manage the Dean’s calendar, including scheduling meetings and coordinating logistics
● Coordinate across Dean’s direct reports to schedule leadership meetings
● Prepare agendas and materials for the Dean, ensuring the Dean is prepared for meetings and
informed on key issues
● Draft communications on behalf of Dean as needed; support the Marketing and Communications
team members in division-wide and external messaging
● Perform administrative tasks to assist Dean
● Handle sensitive information with discretion and maintain a high level of confidentiality at all times
Project Management and Operations
● Support and track the effective execution of strategic initiatives by providing project management
leadership and coordination for division-wide projects and special projects as assigned
● Support the Dean’s leadership of the accreditation process by creating systems and structures to
maintain and document day-to-day work as well as ongoing quality improvement efforts
● Support the Dean’s leadership of the Institutional Review Board by tracking requests, convening
the committee, setting agendas, and supervising related administrative tasks
● Conduct research and gather data to support decision-making
● Lead the planning of special events as needed
● Support the day-to-day operations of the Graduate School, including facilities and space
planning, safety tasks, and emergency plan
Meeting Planning and Facilitation
● Set and manage regular leadership meeting agendas to ensure strategic priorities remain at the
forefront
● Manage agenda and logistics for monthly GSE division meeting and other division-wide and
leadership meetings
● Support meeting facilitation as needed
Relationship Management
● Foster collaboration and coordination across Dean’s direct reports, senior leadership, and across
the Graduate School
● Build and maintain relationships with key internal and external stakeholders
● Serve as a main point of contact in the Dean’s Office to faculty and staff
● Support culture-building initiatives
● Liaise with other Bank Street divisions and offices
Salary range: $85,000 - $95,000 annually
Qualifications
● 3-5 years of professional experience supporting operations and/or project management work in a
higher education (preferred), education non-profit organization, or supporting an executive or
leadership team
● Excellent project management and organizational skills, including experience planning and
managing complex projects towards results
● Strong relationship-building and collaboration skills, as well as the ability to work effectively as
part of a team and with personnel at all levels of the organization
● Strong interpersonal skills and experience managing and addressing the interests of multiple
stakeholders
● Excellent verbal and written communication skills in both virtual and in-person settings
● Exceptional attention to detail
● Ability to prioritize and follow-through in an environment with multiple, shifting, and competing
priorities
● Problem resolution and organizational skills including ability to manage multiple projects, navigate
ambiguity, and set priorities in a fast-paced, dynamic environment
● Demonstrated ability to design organizational processes, structures, and systems
● Excellent time management skills for self and others, including ensuring that schedule/calendar
reflects priorities
● Ability to handle sensitive information and maintain confidentiality
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