Senior Manager, DEWALT, North America - Strategic Operations

Senior Manager, DEWALT, North America – Strategic Operations

Towson, MD / Remote

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a Sr. Manager, DEWALT, North America – Strategic Operations, you’ll be part of the Tools & Outdoor Commercial DEWALT team driving strategic and operational priorities across the North America business. Reporting to the Director, DEWALT, North America, you will play a pivotal role in leading cross-functional initiatives, improving business processes, enabling execution against strategic objectives, and driving operational excellence across the DEWALT portfolio. This position is based in our Tools & Outdoor headquarters in Towson, Maryland, with remote locations considered.

You’ll get to:  

• Lead strategic operations that support DEWALT North America business priorities and long-term growth objectives.
• Partner with DEWALT NA General Manager to drive cross functional alignment, execution, and accountability for key business initiatives.
• Support annual and long-range business planning processes, helping translate strategic priorities into actionable operational plans for DEWALT brand.
• Identify and implement process improvements that enhance organizational effectiveness, speed, and execution quality, with a particular focus on Commercialization of Innovation.
• Drive operating rhythm activities, including business reviews, performance tracking, leadership updates, and cross-functional governance.
• Develop and monitor key performance indicators, dashboards, and reporting tools to measure progress against strategic and operational goals.
• Analyze business performance, market dynamics, and internal operating trends to identify risks, opportunities, and recommended actions.
• Lead high-priority, cross-functional projects from planning through execution, ensuring milestones, deliverables, and outcomes are achieved on time.
• Partner with leadership to prepare executive communications, presentations, and recommendations that support decision-making and business alignment.
• Help ensure successful execution of major initiatives across the North America organization by removing barriers, coordinating stakeholders, and driving follow-through.
• Foster a culture of continuous improvement, operational discipline, and collaboration across teams.
• Leverage technology and tools, including artificial intelligence to streamline workflows and drive improved effectiveness.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: 

• Bachelor’s degree in Business Administration, Marketing, Operations, Finance, or a related field.
• 5+ years of experience in strategic operations, business operations, commercial strategy, project management, sales operations, or related roles within consumer durables, tools, or similar industries.
• Demonstrated success leading cross-functional strategic initiatives and driving operational improvements in a matrixed organization.
• Strong business acumen and analytical skills, with the ability to interpret performance data, identify trends, and develop actionable recommendations.
• Excellent communication and presentation skills, with experience preparing materials for senior leadership.
• Proven project and program management skills, with the ability to manage multiple high-priority initiatives simultaneously.
• Experience building strong partnerships across cross-functional teams and influencing without direct authority.
• Strong organizational skills and attention to detail, with a disciplined approach to execution.
• Proactive, agile, and solutions-oriented mindset with the ability to navigate ambiguity and drive results.
• Results-oriented leadership style with a track record of improving business performance and operational effectiveness.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with business intelligence or reporting tools is a plus.

The Details:

You’ll receive a competitive sal