Quality Improvement Specialist

Primary City/State:

Phoenix, Arizona

Department Name:

Quality Improvement-Corp

Work Shift:

Day

Job Category:

Risk, Quality and Safety

Find your path in health care. Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen. Apply today.

Banner – University Medical Center Phoenix is a nationally recognized academic medical center. This world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals who serve the community. We were recently ranked by U.S. News & World Report in the top 50 hospitals nationally for specialty care areas including Geriatrics, Nephrology and Urology. We also tied as the No. 2 hospital in Arizona along with Banner – University Medical Center Tucson. 

Our Quality Improvement department is responsible for all quality and safety performance metrics that are reported internally and publicly. This is accomplished through team collaboration using performance improvement PI principles and analytical tools. As a QI Specialist, you will partner with leadership regarding inquiries, requests for data and assistance to improve performance. You could be updating a scorecard, creating a power point presentation for a team or leadership on a topic, analyzing data, creating performance charts, or participating in an annual initiative PI Team meeting. If you are a person that has passion for performance improvement and enjoys working in a team setting, you belong here!

BUMCP is a tertiary facility that is medical /surgical oriented. This position is on site at Banner University Medical Center in Phoenix, Arizona, with a Monday-Friday 8:00am to 4:30pm schedule

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position supports high reliability in clinical performance through ongoing assessment of performance, prioritizes clinical improvement activities, facilitates performance improvement, and promotes successful implementation to achieve entity/system targets. This role requires strong communication, collaboration, teamwork, and change management skills in order to achieve desired results across the continuum of care.

CORE FUNCTIONS
1. Quality Leadership and Integration - Facilitates the integration of quality into the fabric of the organization to achieve objectives, such as Annual Initiatives, Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (tJC) standards of care. Support the quality infrastructure, protect the use of privileged or confidential information, facilitate processes for engagement and interprofessional teamwork, identify and promote continuous learning opportunities to advance the organization/facility/entity and communicate effectively. Facilitates performance improvement projects with physicians, clinical leaders, and staff to identify improvement opportunities utilizing qualitative and quantitative data analysis, knowledge of health care operations and systems thinking.

2. Performance and Process Improvement – Serves as a subject matter expert in performance and process improvement, project management and change management methods to support operational and clinical quality initiatives. Facilitates activities related to or resulting from patient safety, harm reduction, clinical performance, peer review and compliance with regulatory and accrediting agencies. This is accomplished by utilizing performance and process improvement tools and principles, applying project management methods, and using change management principles and tools.

3. Population Health and Care Transitions - Evaluate and improve healthcare processes and care transitions to advance the efficient, effective, and safe care of defined populations. Foster integrated team-based clinical delivery model to population-based care.  Implement Clinical Practices, standardized process, that are evidence-based Population Health management strategies, encourage and contribute to a holistic approach to improvement and collaborate to improve c