Group Director, Product Management (Tech)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Location:  Hybrid                 

Type of position:  Permanent       

Division / Dept: Health / Enterprise Solutions   

Reports to: Global Business Enterprise Solutions Lead, VML Health   

 

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, which name WPP as a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. As the world’s most advanced and largest creative company, VML’s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. 

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise. 

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. 

Get to the heart. Connect for life.

HOW YOU WOULD SUMMARISE THE ROLE

As VP of Product Management, you will take the helm of one of our most transformative platforms. Your mission? To lead its evolution, drive adoption, and shape how pharmaceutical enterprises modernize and innovate at scale, accelerating molecule to market.

This role is pivotal to VML’s commitment to delivering faster, smarter, and more cost-effective solutions for our clients while empowering our internal teams with tools that enhance productivity and quality. By driving the development of robust product frameworks, success metrics, and adoption strategies, you will empower our clients with the tools they need to excel in today’s fast-paced, innovation-driven landscape.

ROLE & RESPONSIBILITY

• Define and Drive Product Vision: Craft and articulate a compelling vision that aligns with our efficiency x effectiveness modernization goals.
• Collaborate and Influence: Partner with engineering, design, and business teams to prioritize and execute the roadmap. Work closely with stakeholders to identify opportunities that transform pain points into impactful solutions.
• Shape Innovation: Harness AI-driven technologies integrated seamless into workflows to deliver operational efficiency and scalability by both augmenting teams and automating tasks.
• Lead Product Lifecycle Management: Own the feature list, roadmap and global adoption of the product. Ensure seamless integration into function workflows and scale the platform’s capabilities to meet business needs.
• Measure Impact: Establish and track metrics (KPIs) to measure platform adoption, productivity improvements, and business outcomes. Use data-driven insights to iterate on and improve the platform.

• Foster Alignment: Act as a trusted partner to internal stakeholders and clients, ensuring the product evolves as a strategic enabler of busin