Security Shift Supervisor

Security Shift Supervisor

Wage: $20.00/ hour 

Position Type: Full-Time (40 hrs/week) and Part-Time (16 hrs/week) opportunities available
Shift: 1st Shift (0600–1400)

Position Overview:
We are seeking a motivated and reliable Security Supervisor to oversee daily operations and lead a team of 6–9 security officers. This role is responsible for maintaining a safe and professional environment while ensuring compliance with all company policies and procedures.

Key Responsibilities:

• Supervise, train, and mentor a team of 6–9 security officers
• Provide coaching, counseling, and corrective action when necessary
• Create and manage officer schedules
• Ensure site safety, professionalism, and policy compliance
• Respond promptly to incidents and maintain a strong security presence

Qualifications:

• Minimum of 2+ years of security experience and/or prior military or law enforcement experience
• Valid driver’s license with a clean driving record
• Strong customer service and communication skills
• Proven leadership or management experience preferred
• Proficient in computer use and report writing
• Ability to stand and walk for extended periods (up to 2 hours at a time)
• Ability to remain alert and respond effectively to incidents

ESSENTIAL FUNCTIONS

•  Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
• May perform the duties of a Security Officer in accord with post orders and company policy.

Education/Experience:  High School Diploma or G.E.D. and 2 years of related experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred. 

Competencies (as demonstrated through experience, training, and/or testing):

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in p