Retail Security Officer
Andy Frain ServicesAbout the role
Benefits
- Weekly pay
- Flexible scheduling
- Employee assistance program
- Employee discounts
- Supportive team environment
Entry-Level – No Experience Required
This is an unarmed, entry-level role.
No guard card or prior security experience is needed — we provide all training.
Job Description
Job Summary: Miller Hill Mall
Provide security services as outlined in the post orders and support a safe, customer-focused environment. Build positive working relationships with customers, mall personnel, and public safety partners. Maintain a professional presence, stay aware of surroundings, and deliver excellent customer service at all times.
Responsibilities:
Duties may vary based on location and post assignment.
- Report on time and in full uniform
- Greet customers, visitors, and employees in a polite and professional manner
- Patrol mall property or maintain a fixed post position, staying alert and aware
- Monitor pedestrian and vehicle traffic at designated entrances
- Observe and report suspicious activity, safety concerns, or incidents
- Respond to alarms, incidents, and emergency situations according to training
- Monitor security equipment or CCTV systems as assigned
- Complete Daily Activity Reports, log entries, and incident reports accurately
- Follow post orders and remain updated on any revisions
- Maintain working knowledge of emergency procedures and safety protocols
- Identify and recommend improvements in safety or loss prevention processes
- Ensure safe operation of elevators, access doors, and related equipment (training provided)
- Communicate daily with the Security Supervisor on issues or updates
- Support compliance with all AFS and customer guidelines
Requirements
- No experience required — trainable candidates welcome
- Must be at least 18 years old
- Must have drivers license
- Must be able to pass a background screen
- Ability to stand, walk, or patrol for extended periods
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time. Qualifications
Drivers License
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