Senior Director, Data & Analytics

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is looking for a highly effective Senior Director, Data & Analytics. This is a people leader position, partnering closely with field leadership to deliver critically important business insights and tools that support decision making. The successful candidate will be responsible for driving transformation in the areas of forecasting, data governance and analytics. This position requires a leader with a deep understanding of sales and renewals strategy, market trends, and the ability to collaborate across multiple departments to align efforts with company objectives. Previous senior director-level management experience is required with strong communication and leadership skills. The ideal candidate should have Data & Analytics experience with expert-level knowledge of Sales or Renewals strategy, as well as a strong understanding of Salesforce products.
 

Key Responsibilities:

• Lead and develop a high-performing team, setting clear goals and a vision for success.
• Develop a culture of innovation, transparency, and empowerment within the team.
• Lead all aspects of the design and delivery of real-time, business-critical analytics, dashboards, and reporting.
• Lead change management initiatives that transform forecasting and performance reporting across Renewals and Success Plan Sales, in alignment with Account Success & Sales, ensuring performance insights are outstanding and new processes are adopted across field teams.
• Lead the development of new data models and data pipelines in production.
• Ensure data quality and integrity across all datasets and processes.
• Proactively identify trends, risks, and opportunities in the business and work closely with sales, operations, engineering, support, professional services, customer success, and account management teams.
• Partner with senior leadership to develop predictive analytics and data-driven insights that inform executive decision-making.
• Stay current with industry trends and scale standard methodologies globally, ensuring regional teams have the vital tools, frameworks, and automation to drive efficiency and success.
• Lead the implementation of sophisticated analytics tools and technologies.

Qualifications:

• Experience: 10+ years of data engineering and analytics experience across multiple companies
• Leadership: Validated leadership experience, with the ability to run and motivate a diverse team of professionals.
• Strategic Thinking: Strong critical thinking and problem-solving skills, with the ability to analyze complex data and develop actionable insights.
• Communication: Excellent communication and interpersonal skills, with the ability to engage optimally with senior leadership and external stakeholders.
• Stakeholder management: The ability to present insights and influence leadership to all levels, including C-level

Our Investment In You

• Extraordinary enablement and on-demand training - check out Trailhead.com for a sneak peek
• Exposure to executive leaders with vision with a passion for living our values
• Path to promotion with accelerated leadership development programs
• Weekly 1:1 coaching with your leadership
• Fast Ramp mentorship program
• Volunteer Opportunities
  Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values bring value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.
  
  We have a public-facing website that explains our various benefits for health, finance, time off, perks, par