Senior IT & Security Systems Engineer

Description

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. 

Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. 

Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States. 

We’re looking for a seasoned and proactive Senior IT Security & Systems Engineer to join our growing team. This role is pivotal in securing and scaling our modern, cloud-first infrastructure while providing critical support across both IT operations and production environments. You’ll collaborate with global teams to drive initiatives that strengthen our security posture, streamline workflows, and ensure reliable day-to-day operations. While our environment is predominantly macOS, the focus is on delivering adaptable, platform-agnostic solutions that elevate the overall technology experience. Experience in the Ad Tech industry is a strong plus.

Key Responsibilities

• Administer and support Google Workspace and Microsoft 365 (Office) platforms.
• Manage Single Sign-On (SSO) integrations and identity/access controls.
• Maintain Apple Business Manager and oversee mobile device management (MDM) for a predominantly MacOS environment.
• Oversee onboarding/offboarding workflows with a focus on automation and user experience.
• Configure, monitor, and optimize AWS infrastructure in alignment with the AWS Well-Architected Framework.
• Manage and maintain Web Application Firewalls (WAF) to secure internet-facing assets.
• Implement and manage vulnerability management using tools like Rapid7 InsightVM.
• Support and interpret results of penetration testing, coordinating necessary remediation efforts.
• Operate and enhance SIEM and Next-Gen Antivirus (AV) platforms for proactive threat monitoring and response.
• Drive and support SOC 2 compliance efforts, including internal and vendor security audits and risk assessments.
• Lead vendor security reviews and manage third-party risk assessments.
• Utilize Jira and Confluence for task tracking, documentation, and cross-functional collaboration.
• Apply Agile project management principles to deliver infrastructure and security projects on time and within scope.
• Participate in an on-call rotation to provide 24/7 support for global teams and mission-critical systems.

Requirements

• 5+ years of experience in IT security and systems engineering, with a focus on cloud-native environments.
• Hands-on expertise in AWS, particularly in areas of infrastructure security and WAF deployment.
• Strong familiarity with Apple ecosystem and macOS device management.
• Proven experience with Agile methodologies and successfully leading technical projects to completion.
• Deep knowledge of SOC 2 compliance, security auditing, and third-party risk management.
• Background in the Ad Tech industry or experience supporting fast-paced, globally distributed teams.
• Strong communication skills and a passion for creating secure, scalable systems.
• Ability to work both independently and collaboratively in a high-impact, fast-moving environment.

Benefits

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
• Competitive salary 
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
• Cell phone and Wi-Fi reimbursement
• NatureBox credit for snacks
• Work-life flexibility – we value your contributions above all

About Channel Factory

Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube adv