Community Support Services Professional Manager (PM)

Full-time

Garlich Activity Center, Pettis County

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low income, at-risk children, and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

POSITION SUMMARY
The Community Services Professional Manager supports the CHS mission by providing leadership, supervision, training, and overall coordination of activities at various locations where Community Supports are served.

ESSENTIAL DUTIES AND RESPONSIBILITIES
As the Community Services Professional Manager, you will:

• Affirm the success of subordinate team members by interviewing, hiring, and scheduling new talent; training team members, including training staff on Individual Support Plans (ISPs) and implementation strategies; verifying and approving schedules; administering corrective actions in accordance with company policy; leading performance improvement initiatives; and providing constructive and timely feedback through performance evaluations and everyday interactions
• Support departmental and team service delivery goals by participating in an on-call rotation per departmental guidelines; collaborating with peers and other team members on departmental projects; and maximizing productivity through knowledge, skills, abilities, and the optimizing organizational strategies
• Create a culture of communication by preparing in advance for, attending and leading Individual-centered or administrative meetings, including managing required attendance standards when appropriate; actively reporting to the management team on developments or concerns; utilizing available technologies to communicate with supervisory line when working off-premises; and problem solving issues or concerns
• Maintain integrity of records for compliance by ensuring all required logs & documentation are kept current on a daily basis; ensuring the Medication Administration Records (MARs) for assigned programs are accurate; writing implementation strategies related to ISPs for individuals served; and reviewing and approving billing logs per departmental standards
• Maintain the health and welfare of supported Individuals by administering prescription and PRN medications, as prescribed by physician; and collaborating with nurses and medical staff when necessary to meet the medical needs of Individuals served
• Project a positive image of the Center for Human Services by forging positive relationships with staff members, providers, external agencies, community members, Individuals and their Guardians and/or family members, and other stakeholders in a courteous, kind, and professional manner, reflective of the CHS mission, culture and core values

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to complete the essential duties and responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, and meet physical requirements.

SKILLS AND ABILITIES

• Accountability
• Attention to detail
• Conceptual thinking