Key Account Manager (German speaking)

At Javelot, we firmly believe that technology is a source of progress for agriculture. We are a company from the agricultural sector (#AgriTech) with the ambition to become the leader in the digital transformation of post-harvest management. 🌾

Our priority is to support our clients (cooperatives, agricultural traders, farmers) in their transition to zero storage insecticides, help them consume less energy, and even optimize their logistical flows!
In short, our mission is to make post-harvest management simpler, more efficient, and more responsible!

To achieve this, we have developed two digital solutions:

• Store&Save, a platform for the hypervision of storage sites and their thermometry
• Plan&Save, a platform for managing the agricultural supply chain

Joining the JAVELOT adventure means, above all, committing to an impactful mission with a strong eco-responsibility! 🌍

Our team of over 75 employees, spread across Lille, Bordeaux, Paris, Lyon and even internationally, enables more than 1000 users to manage no less than 15 million tons of cereals worldwide.

In this context, we're seeking a Key Account Manager to assist our customers in deploying and mastering our grain storing solution.

Your role at JAVELOT:

Reporting to the Head of Account Management and collaborating closely with the Country Manager and the Field Technical Coordinator, your primary objective will be to autonomously manage customer accounts, focusing on continuous improvement:

• Supervise integration process of new clients ;
• Coordinate the installation of Javelot solutions at customer sites ;
• Analyze performance and provide guidance to customers on best practices ;
• Develop and execute a strategy for customer loyalty and business growth ;
• Gather customer feedback to enhance Javelot solutions ;
• Ensure timely reporting and implementation of action plans ;
• Develop recommendations for adapting the Javelot product for the German market.

Requirements

• Fluent German and English ;
• Previous experience in an international context ;
• Strong listening skills and excellent interpersonal abilities ; 
• Proficient organizational skills, with adeptness in project management ;
• Effective communication skills, capable of disseminating information to diverse stakeholders ;
• Agricultural background is a plus ;
• Fluency in French is a plus.

Benefits

• An impactful mission with crucial challenges: Join us to contribute to the digitalization of the agricultural sector, making it simpler, more responsible, and more efficient for future generations. Your work will have a real impact!
• Human values at the core of our HR policy: We promote a corporate culture focused on teamwork, trust, progress, and commitment.
• Offices designed for conviviality (in Lille, Paris, or Bordeaux): Our spaces are designed to foster moments of sharing and relaxation.
• Flexible working hours: We offer great flexibility to allow everyone to balance professional and personal life.
• Regular afterworks: We organize events to celebrate our successes and strengthen bonds between colleagues, whether for major milestones or just to catch up.
• Weekly (or even daily!) sports activities, board games, etc.: Whether you're a sports enthusiast or a board game lover, there’s something for everyone!
• An attractive package and benefits: meal vouchers, remote up to 2 days a week, 8 to 11 RTT (extra paid leave) per year...

We are an inclusive company.
At Javelot, we are convinced that the well-being of our employees is the key to our success. That’s why we are committed to creating a work environment where everyone feels good, and we are proud to promote diversity within our teams. All applications we receive are reviewed according to a process based on skills.

Position based in Lille or Paris with regular travels to Germany.