Sr. Director, Enterprise Systems (R4700)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

The Sr Director of Enterprise Systems leads the global strategy, execution, and operational excellence of enterprise business systems across three core pillars: Integrations & Middleware, Platforms, and Enterprise Architecture & Standards.
 
This role is responsible for delivering a secure, scalable, and high-performing enterprise applications ecosystem spanning ERP, HRIS, CRM, Anaplan, Data Lakehouse, Engineering systems, Atlassian, ServiceNow, and adjacent enterprise platforms.
 
These components are the driving factors behind operational scale, data integrity, automation, and cross-functional business enablement. Success in this role equates to resilient business systems, trusted enterprise data, streamlined workflows, and strong alignment between technology capabilities and business strategy.
 
As a senior IT leader, the Sr Director establishes the technical vision, governance models, integration strategy, and operational frameworks that power core enterprise platforms. The ideal candidate brings deep expertise in enterprise application ecosystems, enterprise architecture, and system integrations, along with a proven ability to modernize complex environments while building high-performing teams.

What you'll do:

Enterprise Applications Strategy & Leadership
* Develop and execute the strategic roadmap for Enterprise Applications across three pillars: Integrations & Middleware, Platform   Management, and Enterprise Architecture & Standards.
* Establish multi-year transformation strategies for ERP, HRIS, CRM, FP&A (Anaplan), ITSM (ServiceNow), Engineering systems, and enterprise data platforms.
* Align enterprise application capabilities with corporate growth, operational scalability, compliance, and digital transformation initiatives.

Integrations & Middleware
* Own enterprise integration strategy, including APIs, middleware, event-driven architectures, and data synchronization across core platforms.
* Establish scalable, resilient integration frameworks to support ERP, HRIS, CRM, Data Lakehouse, and Engineering ecosystems.
* Lead modernization of legacy integrations toward API-first and service-oriented architectures.
* Implement governance standards for data consistency, observability, monitoring, and integration reliability.   Platform Management
* Oversee operational ownership and lifecycle management of ERP, HRIS, CRM, Anaplan, Data Lakehouse, Engineering systems, Atlassian, ServiceNow, and related enterprise platforms.
* Establish governance models for system configuration, change management, release cycles, and platform performance.
* Drive automation, process optimization, and technical debt reduction across enterprise systems.
* Manage vendor relationships, contracts, licensing strategies, and cost optimization initiatives.   Enterprise Architecture & Standards
* Define enterprise application architecture standards, integration patterns, and data governance frameworks.
* Establish cross-platform design principles to ensure interoperability, security, and scalability.
* Lead architecture review boards and system design governance processes.
* Partner with Security and Infrastructure teams to ensure compliance, risk mitigation, and regulatory alignment.
* Operational Excellence & Leadership
* Build, mentor, and scale high-performing enterprise applications and architecture teams.
* Define KPIs for system uptime, integration reliability, data quality, user adoption, and operational efficiency.
* Oversee departmental budgeting, forecasting, and financial management.
* Provide executive-level reporting on application health, modernization progress, risk posture, and ROI metrics.   Participate in major incident leadership and enterprise system escalation management as required

Required qualifications:

* 12+ years of experience in enterprise IT or business systems, with 5+ years in senior leadership roles overseeing Enterprise Applications or equivalent functions.
* Demonstrated experience leading ERP, HRIS, CRM