Senior Manager, Technology Risk Management

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

Technology Risk Management plays a critical role in Visa’s three lines of defense, providing oversight of Visa’s Technology functions. The team performs a wide range of services including risk assessment, controls monitoring and testing, and governance.

What a Senior Manager of Technology  Risk Management does at Visa

The Senior Manager will be responsible for tasks that help to align risk management activities with the overall enterprise risk framework.  The role will collaborate with other risk management functions and programs, such as Technology, Development, Client Services, Cybersecurity and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary. The candidate must have an understanding of technology risks and controls, particularly data integrity and availability and reliability risks.  In addition, the candidate will communicate risks to Visa subject matter experts and leadership. The candidate will collaborate with other team members involved in the overall process and will help to ensure that risks are processed and evaluated timely. This is an exciting opportunity for a technology risk professional to make key contributions to help transform Visa's Technology Risk Function.

Key responsibilities for this role include:

• Support the risk governance processes covering the Technology team's (control assessments, risk committees, risk appetite, key risk indicators, risk acceptances, risk register, risk remediation action tracking) identifying and remediating inefficiencies in the process as necessary.  The Senior Manager will be responsible for tasks that help align risk management activities with the overall enterprise risk framework.
• Help to capture and manage risks, processes, and controls raised by Technology either in response to identified vulnerabilities, incidents, or formal controls assessment processes
• Lead and/ or execute risk assurance reviews and assessments across the key technology projects, processes, systems, and applications.  Provide second line of defense oversight of assigned Technology control programs and reporting
• The role will collaborate with other risk management functions and programs, such as Operations and Infrastructure, Corporate IT,  and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary. 
• Establish and produce second line of defense reporting in support of the various activities within the technology and operational risk management governance framework
• Provide technology controls and risk advice to the Technology team and liaise with other controls experts across the organization as appropriate (e.g. business continuity, disaster recovery)
• Champion best practices for effective risk management including controls monitoring.
• Collaborate with colleagues in Second Line of Defense and also with Internal Audit
• Support a culture of risk transparency and effective challenge
• Support the global Technology risk program and framework.  Identify and communicate risks through the governance process. Attend and provide information on risk assessment at governance and leadership meetings
• Provide education and tools to the process owners to support self-assessment, measurement, reporting and management of operational and technology risk
• Identify opportunities to implement automation that will reduce manual risk assessment tasks.  Create requirements, functional specifications, and perform UAT for control domains, and other risk reporting, to support the digitization of Operational and Technology Risk through the Risk Data Lake
• Work with domain experts to create requirements, functional specifications, and perform UAT for control domains, and other risk reporting, to support the digitization of Operational and Technology Risk through the Risk Data Lake

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