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B2B Sales Specialist- English / Spanish
TaskUsThessaloníki, Greecefull_timeVerifiedPosted 11 Feb 2025
About the role
<p><b><b><span>About TaskUs:</span> </b></b><span>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. </span></p><p></p><p><span>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.<span> </span>Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.</span></p><p></p><p><span>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.</span></p><p></p><p><b><span><b>What We Offer:</b></span><b> </b></b><span>At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.</span></p><p></p><p></p><p></p><p><b><span>It started with one Ridiculously Good idea—create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! </span></b></p><p></p><p><b><span>We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.</span></b></p><p></p><p><b><u>Duties and Responsibilities</u></b></p><p></p><p><b><u>Research and Outreach</u>:</b></p><p></p><ul><li><p><b><span>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</span></b></p></li><li><p><b><span>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</span></b></p></li></ul><p></p><p><b><u>Lead Qualification and Management:</u></b></p><p></p><ul><li><p><b><span>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</span></b></p></li><li><p><b><span>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy. </span></b></p></li><li><p><b><span>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</span></b></p></li></ul><p></p><p><b><u>Customer Engagement:</u></b></p><p></p><ul><li><p><b><span>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</span></b></p></li><li><p><b><span>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</span></b></p></li><li><p><b><span>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</span></b></p></li></ul><p><br/> </p><p><b><u>Collaboration and Feedback:</u></b></p><p></p><ul><li><p><b><span>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</span></b></p></li><li><p><b><span>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</span></b></p></li></ul><p></p><p><b><u>Sales Execution:</u></b></p><p></p><ul><li><p><b><span>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client
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