Accounts Receivable Specialist- Watertown, WI

Department: Finance - Accounting Services

Employment Type: Permanent - Full Time

Location: United States/Watertown, WI

Reporting To: Accounts Receivable Manager

Compensation: $18.00 - $23.00 / hour

Description

The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.

Pay Range: $18 - $23,  Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Key Responsibilities

·         Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc. ·         Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence.  Pursuance of all delinquent accounts until final resolution. ·         Communicate clearly with customers & management using excellent verbal and written skills.  Maintain close relationships with customers to achieve stated goals.·         Research individual invoices against manual files or pre-arranged customer agreements as necessary. ·         Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level. ·         Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools.  Prepare custom invoices per customer requirements. ·         Prepare credits notes and obtain required approvals. ·         Maintain a 5% delinquency rate or less with assigned accounts.
·         Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month. ·         Assist in ad hoc projects as needed.·         Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.·         Work as part of a team with both local personnel and those in remote locations.

Skills, Knowledge & Expertise

Education Level:·         High school diploma or equivalent  Qualifications:·         Two years of accounts receivable or similar experience.  ·         Proficiency in Excel, Word and computer systems in general.  ·         Knowledge of JD Edwards is a plus.  REQUIRED SKILLS AND COMPETENCIES ·         Ability to apply advanced mathematical concepts related to business math problems.  ·         Ability to reconcile accounts by individual transaction or by multiple-transaction contracts. ·         Ability to define problems, collect data, establish facts, and draw conclusions. ·         Interpret requests or instructions and determine the best possible course of action.  

Job Benefits

Glory is proud to share that our benefit package ranks in the top 25% across the country!Benefits:

• 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate.  Plus, Glory matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from.  High, Medium and Low deductible through Blue Cross Blue Shield
• MDLive – 24/7 Virtual Doctor plus a Nurse Line 
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid 
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid 
• Paid Vacation – start with a prorated amount of hours your first year depending on start date.  80 vacation hours earning your first full year and vacation hours increase based on years of service
• Paid Sick days based on City/State requirements 
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and ID Theft plans
• Annual Bonus opportunity 
• Opportunities for internal promotions/career advancement