Customer Service Representative (Swedish-speaking) - On-site - Banking Industry BN01

Job Title:

Customer Service Representative (Swedish-speaking) - On-site - Banking Industry BN01

Job Description

Experience the power of a game-changing career  

 

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.   

 

Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? If so, then join us in Malaga (On-site) as a Customer Service Representative for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.  

 

 

Career growth and personal development  

 

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.   

 

What you will do in this role  

 

As a Customer Service Representative on our team, you will:  

- Answer customer inquiries via email and telephone in an efficient, professional and friendly manner. 

- Make customers feel safe and welcome when they are in contact with us. 

- Follow the guidelines and processes set up by the bank. 

 

Your qualifications  

 

Concentrix is a great match if you:  

- Have a proficient or bilingual level of Swedish and advanced level of English 

- Have an open and positive mindset that helps to provide the best customer service experience  

- Have previous experience in customers service 

- Have good communication, written and listening skills  

 

It would be a plus if:  

- Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field 

 

 

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.  

 

What’s in it for you  

 

In this role, we offer benefits that help you support your unique lifestyle:  

- Full-time 39 hours/week permanent contract: Monday to Thursday from 08.00 -16.00, Friday from 09.00 - 16.00

- Great team and working environment in a modern centrally placed office in Benalmadena, with opportunity for hybrid work