OPS METADATA PLANNER - 71900391

Requisition No: 848800 

Agency: Department of Law Enforcement

Working Title: OPS METADATA PLANNER - 71900391

 Pay Plan: Temp

Position Number: 71900391 

Salary:  $28.89/hour 

Posting Closing Date: 03/26/2025 

Total Compensation Estimator Tool

OPS METADATA PLANNER

INVESTIGATIONS AND FORENSIC SCIENCE PROGRAM OFFICE

MIAMI REGIONAL OPERATIONS CENTER/INVESTIGATIONS

**Open-Competitive Opportunity**

 

POSITION SUMMARY:

The incumbent in this position provides technical and business support for the Regional Law Enforcement Exhcange (R-LEX) state and local agency data sharing system including auditing, user administration, issue tracking & resolution, software testing and training.

 

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Assisting LInX users and agencies in the evaluation and delivery of services pursuant to the contract and service level agreements;
• Developing and delivering training programs and materials for end-users and administrators across Region 7 and Statewide agencies;
• Building and maintaining working relationships with agencies to facilitate on-going communication regarding LInX;
• Traveling to agencies throughout Region 7 to ensure continued participation in data sharing;
• Providing system usage assistance to end users and ensures monitoring the adherence to established standards set forth in the contract and other controlling documents;
• Serving as the liaison between state agencies, vendor and the regional metadata planner team;
• Conducting troubleshooting of service requests and problems reported by end-users escalating technical issues to the vendor, and verifies resolution of issues;
• Forming a close working relationship with stakeholders, the vendor, agencies and LInX users, and demonstrates a customer service posture at all times; and
• Coordinating use of FDLE’s data to ensure data integrity and integration into the end user LInX database.

 

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of the principles, practices, and techniques of information sharing, basic computer operations and information analysis;
• Knowledge of basic computer operations, systems, and procedures;
• Ability to discern the unique culture and management principles of participating agencies and aid in the design, support, and implementation services that meet those needs;
• Knowledge of current database auditing techniques and security standards;
• General knowledge of Law Enforcement Records Management Systems, Jail Management Systems, and Computer-Aided Dispatch Systems;
• Ability to effectively develop and deliver training materials in an organized way to a variety of audienc