Analyst, Business Consultant, ERisk Services (Flanders, NJ)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

ERisk Services is located in Flanders, New Jersey.

Individuals with experience as an Analyst, Business Consulting with ERisk Services will be preferred for this position.

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As an Analyst, you'll help formulate and define business transformation scope and objectives through research and fact-finding. You will assist in the design or modification of simple to moderately complex business processes and the corresponding technology solutions.

Job Description

Key Responsibilities:

• Partners with management and peers to transform businesses through the strategic application of people, processes and technology. 

• Participates in business process analysis/design, needs assessment and cost/benefit analysis to align solutions with business strategies and directions. Participates in business-specific technology plans. 

• Assists in the implementation of new business processes or and procedures. 

• Supports identification of the critical elements of a business process that need to be monitored and reports performance in a cohesive manner. 

• Participates in department-level changes in business model, restructuring operations, new technologies, re-engineering, etc.

• Helps train customers on business, technological, societal and environmental trends to support strategies for improving business performance. Provides demonstrations and walk-throughs.

• Assists with evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. 

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director; this is an individual contributor role.  

Typical Skills and Experience:

Education: Undergraduate studies in business, insurance, mathematics, computer science or related field preferred. 

Experience: One or more years of experience in a business operational position involving business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing. Experience with process redesign methods and tools a plus. 

Knowledge, Skills and Ability: Knowledge of standards, methodologies and frameworks,  business process management and information technology. Working knowledge of a wide variety of tools, concepts and techniques. Basic understanding of new technologies and developments in the technology industry. Understanding of the systems development life cycle. Basic knowledge of facilitation, performance management, organizational design and managing organization change. Solid communication skills and ability to deal with ambiguity. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non-Exempt)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

<