Director of Food & Beverage

Company Description

Napa Valley is admired the world over for a lifestyle grounded in agriculture, viticulture, cuisine and the art of hospitality.  The mild climate and natural beauty of our region make it a desirable place to be all year round.  Each season brings new opportunities to plant, grow and reap a harvest, whether grapes, produce or flowers.  No matter the season, the bounty harvested from our vineyards, orchards and gardens is cause of celebration, preferably in the form of a meal with family, friends, and guests that will become friends. 

 Inviting, understated, and elegant,
our 36 suites and rooms offer guests an immersion in the Napa Valley lifestyle.

Set amid the trees of the Meadowood estate, our accommodations are elegantly furnished for privacy, relaxation, and repose both in and out of doors. Each lodging uniquely combines the wine country’s distinctive blend of rustic and refined materials with an acute sensitivity to the nuances of comfort and the sophisticated ease of visual simplicity.

Job Description

For over 40 years, Meadowood has served as the gathering place for social, cultural, and viticultural life in the Napa Valley and as the ultimate destination for those seeking insider’s access to Napa Valley.

Napa Valley is admired the world over for a lifestyle grounded in agriculture, viticulture, cuisine and the art of hospitality.  The mild climate and natural beauty of our region make it a desirable place to be all year round.  Each season brings new opportunities to plant, grow and reap a harvest, whether grapes, produce or flowers.  No matter the season, the bounty harvested from our vineyards, orchards and gardens is cause of celebration, preferably in the form of a meal with family, friends, and guests that will become friends. 

Food and Beverage at Meadowood is the heart and soul of the guest experience and are the benchmarks of the quality for our property. Leaders of the Food & Beverage team are consummate professionals in all areas of service and experts in the areas of wine and the art of hospitality. They are superior teachers and role models.  Meadowood cuisine is created to showcase Napa Valley wines. It is fresh, beautiful, healthy and delicious and inspired by the bounty of estate-grown and regional ingredients.

All members of the Food & Beverage staff at Meadowood are professionals in their specific area of service, students of wine and the art of hospitality and are passionate about learning.  They come to Meadowood to work in their profession at the highest level for which they are trained and to continue their evolution as culinary and wine service professionals.

Position Summary

The Food and Beverage Director must want to be at the heart of this experience and further, have a passion for the product, service and the warmth of genuine hospitality that governs and permeates all actions, program, hiring and training efforts.  Meadowood’s Food and Beverage Director is a leader who gives the most competent Food and Beverage staff members the sense that they have room to grow yet simultaneously coaches and encourages those with promise who are only just beginning a career.

As important as it is for this person to lead the Food and Beverage team, it is of equal importance that they be a contributing, creative member of the Executive team, expanding outside of their discipline to aid in the Meadowood Mission to always provide memorable experiences for our guests and members, thereby creating long-term, loyal customers; to bring pleasure to our guests by delighting them in the moment, enhancing and inspiring their lives.

The Food and Beverage Director is responsible for directing, implementing, and maintaining a service and management philosophy which serves as a guide to respective staff.  Areas of responsibility include all F&B staff and venues including Forum, the Pool Terrace Café, Private Dining, Catering & Banquets, Staff Cafeteria, and associated storerooms, kitchens, administrative offices, both on and off property.

Major Responsibilities & Work Activities

Guest Satisfaction

Ensure guest satisfaction through continual monitoring and maintaining highest level of service and       wine & cuisine offerings across all venues of the F&B division

Monitor guest reactions, conferring frequently with staff to ensure guest satisfaction

Correspond directly with guests having negative experiences with division

Ensure individualized attention to all guests by keeping current of daily house counts, arrivals/departures, VIPs and in-house group activities, locations and times

Facilitate individualized attention to all guest