Recruitment & Community Home Care Outreach Specialist

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

We are currently seeking a Recruitment & Community Home Care Outreach Specialist for our office in Orinda
50% Recruitment / 50%  Community Home Care Outreach.  35-40 hrs per week

Benefits:

• Competitive salary
• Flexible schedule
• 401(k) with Employer matching contributions
• Training & development
• Sick Leave
• Wellness benefits
• Exclusive discounts

POSITION SUMMARY

The Recruitment & Community Home Care Outreach Specialist serves as a vital link between the agency’s internal operations and its visibility within the community. This dynamic role is split evenly between caregiver recruitment (50%) and community outreach (50%), supporting both caregiver workforce development and the growth of client relationships through proactive engagement.
In the recruitment function, the specialist is responsible for sourcing, screening, onboarding, and supporting the retention of qualified caregivers. This includes overseeing job postings, coordinating pre-employment checks, assisting with orientation and training, and maintaining operational readiness to meet client demand.

In the community outreach function, the role focuses on building partnerships with referral sources, promoting services through community events and presentations, supporting intake efforts, and identifying new opportunities for business growth. The specialist also serves as a liaison between new clients, families, and caregivers to ensure smooth transitions and high-quality care delivery.

This position is ideal for a compassionate, highly organized individual who thrives in both structured office settings and hands-on, field-based work. The ideal candidate is a confident communicator, a natural relationship builder, and someone deeply committed to supporting both caregivers and the families they serve.

Key Responsibilities: 

Recruitment (50%) – Caregiver Sourcing, Hiring & Onboarding

• Develop and implement recruitment strategies using job boards, social media, community job centers, schools, and referral programs.
• Build and maintain a caregiver talent pipeline aligned with current and anticipated staffing needs.
• Represent the agency at job fairs, training programs, and community colleges to attract caregiver candidates.
• Source, screen, interview, and hire qualified caregiver applicants based on agency standards and cultural fit.
• Coordinate background checks, employment verifications, I-9s, and reference checks.
• Facilitate caregiver orientation and training in compliance with agency policies and state regulations.
• Maintain accurate applicant data in the ATS/HRIS; ensure timely updates throughout the hiring lifecycle.
• Create and manage job postings across various platforms; monitor and optimize ad performance.
• Collaborate with scheduling to align caregiver availability with open shifts and upcoming assignments.
• Provide weekly updates on recruitment metrics
• ​Participate in the on-call phone rotation (1 week out of every 3​ weeks), providing after-hours ​& weekend support as needed - respond to phone calls from potential clients or current clients & caregivers to support operations
• Provide scheduling ​support during high-volume periods or emergencies to ensure consistent care coverage.

Community Home Care Outreach (50%) – Referral Development & Field Engagement

• Increase local awareness of the agency’s mission and services through direct, community-based outreach.
• Represent the agency at senior expos, health fairs, networking events, and chamber of commerce meetings.
• Collaborate with referral sources — including skilled nursing facilities, hospitals, social workers, senior programs, and communities — when appropriate.
• Deliver presentations and one-on-one visits to educate the community and referral partners on available services.
• Plan and execute outreach campaigns aligned with agency growth goals and priorities.
• Support new client inquiries by providing information, coordinating initial assessments, & helping families navigate care options.
• Track outreach activities, maintain referral logs, and report on lead generation, engagement, and conversion.
• Identify gaps in community needs and make recommendations for new outreach approaches.