Senior Automation QA Engineer

Trackforce is the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.
Today, Trackforce serves 3,000+ clients in over 45 countries. We have over 300 employees with offices in Montreal,Paris, and London. However, we embrace being remote-first!
Drive the quality assurance of a globally deployed product by implementing robust test automation and manual testing practices across web and mobile platforms. Contribute significantly to the product’s reliability and performance, with hands-on involvement in API, UI, and mobile test automation. Bring deep expertise in C# + Selenium, GitHub Actions, Jenkins, and QA framework design. You’ll be part of a collaborative QA team focused on test strategy, automation scalability, and continuous improvement, ensuring high-quality software delivery through both automated and manual testing. 

Key Responsibilities

• Design, implement, and maintain scalable automated test frameworks for Web, API, and Mobile (Android/iOS) platforms, using C#, Selenium, Appium and related technologies. 
• Conduct manual testing as needed to complement automation coverage or validate complex test cases. 
• Develop automated test scripts for regression, smoke, and integration tests; actively maintain test suites to align with evolving features. 
• Participate in Agile ceremonies and collaborate with cross-functional teams to define acceptance criteria and test coverage. 
• Execute automated pipelines using GitHub Actions and Jenkins to ensure continuous testing and quality gates in the CI/CD lifecycle. 
• Work closely with developers, product managers, and other QA engineers to identify test scenarios, root causes of defects, and risk areas early in the SDLC. 
• Apply software testing best practices, design patterns and clean coding principles to ensure high maintainability and reliability of automation code. 
• Support and guide QA peers in adopting automation practices and assist in mobile automation strategies using tools such as Appium, BrowserStack. 
• Document and maintain test results using tools like TestRail, Xray and contribute to QA documentation in Confluence. 

Key Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field with 4+ years of experience in test automation and quality assurance. 
• Strong experience in test automation using C# and Selenium, including UI and REST API testing. 
• Experience with mobile automation testing (Android/iOS) using tools like Appium or device clouds such as BrowserStack. 
• Proven understanding of Git-based workflows and automation pipelines in GitHub Actions and Jenkins. 
• Hands-on experience with databases (e.g., MS-SQL, MongoDB). 
• Familiarity with performance and security testing practices, along with an understanding of international compliance standards (e.g., SOC, ISO, GDPR). 
• Experience with Agile methodologies (SCRUM/Kanban) and tools like Jira, xMind, and TestRail. 
• Excellent problem-solving skills, attention to detail, and a mindset focused on product quality and continuous improvement. 

Success Metrics

• Increase in automated test coverage and reduction in manual test effort across release cycles. 
• Faster feedback loops and improved CI/CD health through successful integration of automated pipelines. 
• Reduction in production defects and positive QA contributions recognized in sprint reviews and product demos. 
• Enhanced test documentation and traceability, enabling smoother UAT and better collaboration with stakeholders. 

Tech Stack / Ecosystem

• Hosting: AWS (various services) 
• Web Tech: C#, MVC, Angular 
• Mobile: Java (Android), GoLang (iOS), Appium 
• Database: MS-SQL, MongoDB, Aurora 
• Communication: AWS services, gRPC 
• QA Tools: Selenium, Appium, TestRail, BrowserStack, xMind 
• CI/CD & DevOps: GitHub Actions, Jenkins, Docker, Bitrise, Kubernetes, SonarQube 
• Collaboration: Jira, Confluence, Miro, Figma, Aha! 
• Compliance: SOC, ISO, GDPR, NIST 
• Monitoring:NewRelic, Sentry, PagerDuty 

Working at TrackForce
We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader